Business Manager, Finance

JOB SUMMARY

The Business Manager, Finance plays a strategic and operational role in enabling financial insight across subscriber-focused business units. This role focuses on financial planning, reporting, financial modeling, and business performance analysis — facilitating data-driven decision-making and cross-functional alignment between Finance and operational teams.

KEY ACCOUNTABILITIES

Financial Planning & Analysis

1. Lead financial forecasting, budgeting, and planning cycles aligned to business performance and strategic goals.
2. Prepare Annual Operating Plans (AOPs) and multi-year plans, including time-sensitive rolling forecasts.
3. Evaluate actuals vs. forecast with variance analysis, especially in subscriber tenure, upgrades, downgrades, and rate plans.
4. Support business teams by providing budgeting frameworks and model assumptions.

Financial Modeling

1. Design and manage multi-year financial models to forecast subscriber and business performance.
2. Develop tools for monitoring and analyzing KPIs to optimize planning and resource allocation.
3. Conduct business case analysis on new marketing or retention initiatives.

Reporting & Performance Tracking

1. Deliver accurate and timely month-end subscriber and financial reports to business unit owners and leadership.
2. Build dashboards and custom reports that support subscriber retention metrics and operational goals
3. Prepare and present insights and recommendations at monthly business reviews and forecast updates.

Business Partnering

1. Act as a liaison between operational units and Accounting, ensuring alignment in reporting and financial goals.
2. Collaborate cross-functionally with Loyalty & Retention, Marketing, and Call Centre teams

KNOWLEDGE AND SKILL REQUIREMENTS

Education

1. Bachelor’s degree in commerce, Business Administration, or Economics
2. CPA designation (or equivalent) preferred

Experience

1. Minimum 4+ years of relevant experience in financial planning and analysis
2. Background in subscriber-based business models (preferred)
3. Experience presenting to and partnering with senior management

Technical Skills

1. Advanced Excel for complex financial modeling and analysis
2. SQL proficiency (mandatory) for querying and data mining
3. Familiarity with International Financial Reporting Standards (IFRS)

Professional Traits

1. Demonstrated ability to manage complexity through detailed modeling
2. Effective communicator who can translate financial insights for non-financial stakeholders and present to senior management
3. Comfortable in a fast-paced, evolving environment
4. Strong organizational skills with a proactive, solutions-focused mindset

Ideal Candidate Profile

1. A strategic thinker and builder of financial tools
2. A cross-functional communicator with the technical skills to model at scale
3. Fluent in both financial best practices and operational realities of subscriber-focused businesses

COMMUNICATIONS

This position is frequently called upon to reach agreement with others to complete work activities; requires reconciling various viewpoints at times and influencing stakeholders to adopt a course of action.

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