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Glossary/Recruitment CRM

Recruitment CRM

Recruitment CRM (Customer Relationship Management)

The Recruitment CRM (Customer Relationship Management) is a strategic framework and software deployed by the companies to carry on the candidates' relationships with them from first contact onwards until they hire them. The main activity is the structured collection and organization of all the information about the candidates. Also it considers the tracking of communication and engagement between all parties involved to facilitate the recruitment process, promote transparency and give positive experience to anyone involved in the whole process.

Example of Recruitment CRM (Customer Relationship Management)

An illustration of application of a Recruitment CRM is a piece of software that plays the role of a centralized database in which recruiters store candidate info, consisting of resumes, contact detail and communication details. By means of this mechanism, recruiters can accomplish a range of tasks such as personalized communication, tracking, interactive and subsequent follow-up processes, which secure high-quality outcome and efficiency. As such, the recruiters may run email marketing campaigns that focus on connecting with passive candidates or use a software agent to automate the workflows and track the progress of job applicants from the first contact to the point when one of them becomes the selected candidate. Organisations will gain in various areas when using Recruitment CRM tools, inability to create powerful candidate pipelines, to nurture the candidate interaction and to decide objectively.

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