Job Descriptions/ Account Manager

Account Manager Job Description: Duties, Skills, Experience & Salary

Account Managers act as the primary point of contact between a business and its clients. They manage relationships, ensure client satisfaction, and drive revenue growth. They also collaborate with internal teams to deliver services and solutions that meet customer expectations.

Use our expert-written account manager job description template to attract top-tier candidates. It includes key duties, skills, average salary, and more.

May 22, 2025

Account Manager Job Description Template

Job Title: Account Manager

Location: [Insert Location]

Job Type: [Full-time/Part-time/Contract]

Reports To: Sales Director / Client Services Manager

About the Role

We are looking for a proactive and client-focused Account Manager to join our team. This role involves managing client relationships, identifying new business opportunities, and ensuring overall customer satisfaction. The ideal candidate will be both strategic and personable, capable of balancing relationship-building with business growth goals.

Account Manager Responsibilities and Duties

Serve as the lead point of contact for assigned clients
Build and maintain strong, long-lasting client relationships
Develop a deep understanding of clients' business needs and goals
Ensure timely and successful delivery of solutions according to client objectives
Prepare reports on account status and performance metrics
Collaborate with sales, marketing, and product teams to meet customer needs
Negotiate contracts and close agreements to maximize profits
Identify and grow opportunities within existing accounts
Resolve client issues promptly to ensure client satisfaction and retention
Conduct regular check-ins and performance reviews with clients

Account Manager Qualifications and Skills

Excellent communication, presentation, and interpersonal skills
Strong organizational and project management abilities
Customer-centric mindset with a problem-solving attitude
Ability to analyze data and prepare account reports
Comfortable using CRM platforms (e.g., Salesforce, HubSpot)
Strong negotiation and conflict-resolution skills
Ability to multitask and manage multiple client accounts simultaneously
Team player who collaborates well across departments

Education and Experience Requirements

Bachelor’s degree in Business, Marketing, Communications, or related field
2–5 years of account management, sales, or client-facing experience
Familiarity with industry-specific trends and client expectations
Experience working with cross-functional teams
Background in B2B or B2C environments preferred

Interested candidates are encouraged to send their resume and a brief cover letter highlighting client management experience and revenue growth success. Email applications to [email protected] or contact us at +1 999999999 for more information.

Account Manager Average Salary

In the United States, Account Managers earn between $59,000 and $95,000 annually, depending on location, experience, and industry. Senior or enterprise account managers may earn significantly more.

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Frequently Asked Questions

1. What is an account manager?

An account manager is a professional who maintains client relationships, ensures customer satisfaction, and supports business growth by managing ongoing client needs.

2. What does an account manager do?

They act as the main point of contact for clients, help implement solutions, track account performance, and align client goals with company offerings.

3. What are the responsibilities of an account manager?

Responsibilities include client communication, strategic planning, contract negotiation, and account performance reporting.

4. How to hire an account manager?

Look for candidates with strong communication skills, CRM experience, and a customer-first approach. Use detailed job descriptions and AI-powered hiring tools like Skima AI to identify and rank top candidates efficiently.