Job Descriptions/ General Manager

General Manager Job Description: Duties, Skills, Experience & Salary

The general manager (GM) is responsible for overseeing all aspects of operations within a business or department, ensuring that the company’s goals and objectives are met. They play a crucial role in executing strategic decisions, managing teams, and upholding operational efficiency.

This customizable general manager job description template will help you find the right fit for your retail team. It includes essential responsibilities, qualifications, and salary benchmarks for quicker and more effective hiring.

May 7, 2025

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General Manager Job Description Template

Job Title: General Manager

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: CEO / Executive Team

Overview

We are seeking a proactive and results-driven general manager to lead our organization’s operations and strategic initiatives. The ideal candidate will be a strong communicator and decision-maker, able to manage teams, oversee daily operations, and drive business growth. This role requires leadership experience, problem-solving abilities, and a deep understanding of business management practices.

General Manager Job Responsibilities and Duties

  • Oversee day-to-day operations of the business or department, ensuring alignment with organizational goals
  • Manage and develop a team of managers and employees, fostering a productive work environment
  • Create and implement business strategies to drive growth, improve performance, and increase efficiency
  • Monitor financial performance, prepare budgets, and ensure cost control measures are in place
  • Ensure compliance with company policies, legal requirements, and industry regulations
  • Analyze market trends and competition to identify opportunities and threats
  • Build and maintain relationships with clients, suppliers, and other business partners
  • Report to the executive team and board of directors on operational performance and key metrics
  • Resolve issues and conflicts within the organization promptly and professionally
  • Lead business development efforts and contribute to strategic planning sessions
  • Oversee recruitment, hiring, and employee development processes
  • Ensure high levels of customer satisfaction and service quality

General Manager Qualifications and Skills

  • Strong leadership and team management skills
  • Excellent verbal and written communication abilities
  • Strategic thinking with the ability to make data-driven decisions
  • Financial management skills, including budgeting, forecasting, and cost control
  • Problem-solving and conflict resolution skills
  • Ability to motivate and inspire employees at all levels of the organization
  • In-depth knowledge of industry trends, market conditions, and competition
  • Strong organizational and time-management skills
  • Ability to work well under pressure and manage multiple tasks

Education and Experience Requirements

  • Bachelor’s degree in Business Administration, Management, or related field (Master’s degree preferred)
  • 5+ years of experience in a managerial role, with at least 2 years in a senior leadership position
  • Proven track record of managing teams, driving business growth, and achieving organizational goals
  • Experience in the specific industry or sector is a plus
  • Familiarity with budgeting, financial analysis, and performance metrics

To apply, please share your resume along with a brief cover letter highlighting your relevant experience and achievements. Case studies or project links are a plus! Send your application to [email protected] or reach out at +1 999999999.

General Manager Average Salary

General Managers in the United States earn an average salary ranging from $39,000 to $120,000 annually, depending on industry, location, and experience level. High-performing general managers in larger organizations or high-demand industries may earn more, including bonuses and profit-sharing.

Hire the Best General Manager Now

A clear and well-written general manager job description helps you attract the right candidates who will lead your organization to success. The ideal GM will not only manage daily operations but also contribute to the long-term strategy, growth, and sustainability of the business.

Moreover, you can use Skima.AI to access candidate profiles and quickly find qualified general managers who fit your company’s needs and objectives, making your hiring process smarter, faster, and more effective.

Frequently Asked Questions

1. What is a general manager?

A general manager is responsible for overseeing the overall operations of a business or department, ensuring smooth day-to-day functioning while also implementing strategies for growth and success.

2. What does a general manager do?

General managers manage teams, implement business strategies, oversee financial performance, and report to top-level executives or the board of directors. They also ensure that operations run efficiently and in compliance with company policies.

3. What are the duties and responsibilities of a general manager?

The duties include managing daily operations, overseeing teams, driving strategic initiatives, analyzing performance, ensuring compliance, and maintaining high levels of customer satisfaction and quality.

4.How to hire a general manager?

You can start by creating a detailed job description and posting it on top job boards. Look for candidates with proven leadership abilities, financial acumen, and experience in managing operations.