Job Title: Medical Receptionist

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: [Office Manager/Practice Manager/Clinic Administrator]

Job Summary

We are seeking a courteous and organized medical receptionist to be the first point of contact for our patients. The ideal candidate will handle patient interactions with empathy and professionalism while managing front desk operations, including scheduling, insurance verification, and clerical support.

Medical Receptionist Responsibilities and Duties

• Greet and check in patients in a friendly and timely manner
• Answer phone calls, schedule appointments, and manage calendars
• Verify patient insurance information and collect co-pays as necessary
• Maintain and update patient records, ensuring confidentiality (HIPAA compliance)
• Prepare necessary forms and documentation for patient visits
• Coordinate communication between patients, physicians, and medical staff
• Handle incoming and outgoing mail, faxes, and emails
• Maintain a clean, organized, and welcoming front desk area
• Provide patients with information regarding procedures, wait times, and office policies
• Assist with billing and basic administrative tasks as needed

Medical Receptionist Qualifications and Skills

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic knowledge of medical terminology (preferred)
• Familiarity with electronic health record (EHR) systems (preferred)
• Proficiency with Microsoft Office and scheduling software
• Professional appearance and demeanor
• Attention to detail and the ability to maintain patient confidentiality
• Ability to work in a fast-paced environment and remain calm under pressure

Education and Experience Requirements

• High school diploma or equivalent required
• 1–2 years of receptionist or administrative experience preferred (healthcare setting ideal)
• Knowledge of HIPAA regulations is a plus
• Medical Assistant Certification (optional but beneficial)

Interested candidates should send their resume and a brief cover letter highlighting their customer service and administrative experience to [email protected] or call us at +1 999999999 for more information.