Job Descriptions/ Waitress

Waitress Job Description: Duties, Skills, Experience & Salary

Waitresses represent the restaurant. They take orders, serve food and drinks, and make sure customers are happy with their experience.

A clear and precise waitress job description is critical for attracting the right service staff. Use our customizable job description template to streamline your job posting. It includes responsibilities, qualifications, education requirements, and salary insights.

May 10, 2025

Waitress Job Description Template

Job Title: Waitress (Server)

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: [Restaurant Manager/Shift Leader]

Job Summary

We are seeking an energetic and attentive waitress to join our team and provide excellent service to guests. The ideal candidate will be friendly, detail-oriented, and capable of working in a fast-paced environment while ensuring a top-notch dining experience.

Waitress Responsibilities and Duties

Greet customers warmly and present menus
Take accurate food and drink orders and relay them to the kitchen and bar staff
Serve food and beverages in a timely manner
Check in with customers to ensure satisfaction and address any issues promptly
Clear and reset tables between customers
Process payments accurately using POS systems or handling cash
Provide recommendations based on customer preferences
Maintain the cleanliness of the dining area and service stations
Follow all health and safety regulations
Assist in opening and closing duties, including stocking supplies and cleaning

Waitress Qualifications and Skills

Excellent communication and interpersonal skills
Ability to multitask and work efficiently under pressure
Friendly, outgoing, and customer-focused attitude
Basic math skills for handling payments
Ability to stand and walk for extended periods
Team player and able to assist colleagues during busy hours
Attention to detail and memory skills for taking large orders

Education and Experience Requirements

High school diploma or equivalent preferred
Prior restaurant or hospitality experience is a plus
Familiarity with POS systems is a bonus
Food handler certification (where required)

Interested candidates should send their resume and a brief cover letter to [email protected] or contact us at +1 999999999. Walk-in applications are also welcome during non-peak hours!

Waitress Average Salary

In the United States, waitress salaries vary based on location, restaurant type, and tipping norms. The average base pay typically ranges from $12,500 to $59,500 annually, not including tips.

Hire the Best Waitress Now

A well-written job description helps attract professional servers who create memorable dining experiences. Hiring the right waitress can improve customer satisfaction, drive repeat business, and boost your establishment's reputation.

To streamline your candidate search, use Skima AI. Just type in a role, for example, “waitress with 3 years of experience in Chicago," and let the AI do the heavy lifting by ranking top candidates for you. With Skima AI, you can access millions of candidate profiles worldwide. Start your free trial now.

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Frequently Asked Questions

1. What is a waitress?

A waitress is a hospitality professional responsible for taking food and beverage orders, serving customers, and ensuring a positive dining experience.

2. What does a waitress do?

They greet customers, take orders, deliver food and drinks, manage payments, and handle customer inquiries or complaints professionally.

3. What are the responsibilities of a waitress?

The responsibilities include providing excellent service, accurately recording orders, delivering food, maintaining a clean workspace, and ensuring customer satisfaction.

4. How to hire a waitress?

You can post a clear job description, seek candidates with strong customer service skills, and assess their ability to multitask, stay organized, and thrive in a fast-paced environment.