Companies equipped with HR and payroll software still face numerous challenges in effectively managing their workforce. These challenges include ensuring compliance with evolving regulations, managing remote and distributed teams, handling complex data reporting, and integrating disparate systems.
ADP was a leading choice for HR and payroll software in 2025. It provides scalable solutions that include advanced automation and compliance tools. But, is it still the right software for your company in the evolving 2025?
In our thorough ADP review, we have carefully analyzed its key features, benefits, drawbacks, pricing, and more. This gives you clear insight into what it offers.
Customer Ratings on Different Platforms
| Review Platforms | Ratings |
| 1. G2 | 4.0 out of 5 |
| 2. Glassdoor | 3.9 out of 5 |
| 3. TechRepublic | 4.0 out of 5 |
| 4. Capterra | 4.5 out of 5 |
In-Depth ADP Review in 2025
ADP (Automatic Data Processing, Inc.) is one of the global leaders in HR and payroll solutions. It was founded in 1949 in Roseland, New Jersey, and provides an integrated suite of cloud-based solutions and services.
ADP’s services aimed at streamlining HR processes, payroll management, talent acquisition, benefits administration, compliance, and workforce analytics for businesses of any size. It serves small businesses, mid-sized companies, and large enterprises.
It operates in more than 140 countries and markets worldwide. Its global payroll solutions cater to multinational businesses by consolidating payroll data into a single system of record while ensuring compliance with local regulations.
ADP combines global expertise with local support to address the unique needs of businesses operating across diverse regions.
Core Features of ADP Software
ADP payroll software offers a comprehensive suite of features to streamline payroll and HR processes for businesses of all sizes. Let’s take a closer look at all the features:
Payroll Management
ADP offers automated payroll processing, including gross-to-net calculations and tax deductions. It provides flexible payment options such as direct deposit, paycards, and printed checks.
The company ensures compliance with federal, state, and local tax laws, including automatic updates for legislative changes. ADP's system integrates with time tracking systems for accurate payroll calculations.
Core HR Management
ADP provides centralized employee information management, including personal details and payment preferences. It offers self-service portals for employees to access payslips, update personal information, and manage tax withholdings.
Talent Management
It offers tools for recruiting, onboarding, and managing employee performance. It provides job posting capabilities integrated with platforms like ZipRecruiter. The company offers proactive compliance alerts and HR guidance to support talent retention.
Benefits Administration
ADP provides streamlined benefits management, including health insurance, retirement plans, and employee perks. It integrates with payroll to ensure accurate deductions for benefits.
Time and Attendance
ADP offers automated time tracking to monitor hours worked and manage time-off requests. It provides real-time visibility into workforce attendance through solutions like ADP SecurTime. The system seamlessly integrates with payroll systems for precise calculations.
Employee Self-Service
The company provides mobile-friendly self-service portals allowing employees to view pay history, manage personal data, and access HR resources. It enhances employee engagement through user-friendly interfaces accessible anytime, anywhere.
Compliance Tools
ADP includes built-in compliance management features to adhere to tax laws and employment regulations across all 50 states. It offers automatic generation and e-filing of forms like W-2s and 1099s.
Workforce Analytics
ADP provides advanced reporting tools that offer insights into labor costs, overtime, and project profitability. It supports data-driven decision-making through meaningful analytics integrated into the system.
Integration Capabilities
ADP ensures compatibility with popular business software such as accounting systems (e.g., QuickBooks), HRIS platforms, and point-of-sale (POS) systems. It provides access to additional apps via the ADP Marketplace for extended functionality.
Global Reach
ADP offers scalable solutions designed to support businesses operating locally or globally. It has expertise in managing payroll across multiple countries while ensuring compliance with international regulations.
ADP Pricing
| Plans | Pricing Details |
| Essential | Base fee: $79 per month Additional cost: $4 per employee per month |
| ADP Roll | Base fee: $39 per month Additional cost: $5 per employee per month |
| ADP Workforce Now | Typically ranges from $18 to $27 per employee per month |
Pros & Cons of ADP
We have found certain benefits and drawbacks of ADP after using the software and reading customer reviews on various platforms, including G2 and Trustpilot.
👍 Pros:
- Cloud-Based Accessibility: ADP’s payroll software is cloud-based, allowing employers and employees to access payroll data from anywhere via mobile apps or online platforms. Employees can utilize self-service features like viewing payslips, managing withholdings, and applying for leave 24/7.
- Compliance Support: ADP helps businesses stay compliant with ever-changing tax laws and regulations by managing tax filings and providing statutory reports. It offers proactive compliance alerts and consulting services to ensure adherence to local and international laws.
- Global Payroll Solutions: ADP provides tools for multinational businesses to manage payroll across multiple countries, ensuring compliance and accuracy globally.
- Expert Support: ADP offers access to payroll specialists for assistance with payroll processing, tax filing, and troubleshooting issues. It provides tailored solutions for small businesses, including HR support and additional services like job postings through ZipRecruiter.
- Security: ADP uses strong security measures to protect data. These include multiple layers of network and endpoint protection, testing for application security, and managing vulnerabilities. ADP also has a global platform that monitors for threats 24/7.
- Employee Experience Enhancements: ADP simplifies employee interactions with payroll through intuitive digital tools that improve engagement and satisfaction.
👎 Cons:
- Cost Considerations: ADP’s pricing can be higher compared to other payroll solutions, especially for small businesses or startups with limited budgets. Costs may vary based on the level of service required (e.g., essential vs. enhanced payroll services).
- Complexity for Small Businesses: While feature-rich, some small businesses may find the software complex or unnecessary if they only require basic payroll functions.
- Implementation Challenges: Transitioning to ADP’s systems may involve a lengthy setup process, particularly for businesses migrating from outdated or disjointed systems.
- Dependency on Internet Connectivity: As a cloud-based solution, uninterrupted internet access is critical to ensure smooth operation.
Top ADP Competitors in 2025
We are evaluating ADP for its comprehensive HR payroll services. However, several other platforms offer similar solutions tailored to various business needs and sizes. Here are 3 ADP alternatives:
1. Gusto
Gusto is a cloud-based payroll and HR platform tailored for small to medium-sized businesses. It automates payroll processing, tax filings, and benefits administration, making it an excellent choice for companies seeking simplicity and efficiency.
2. Paychex
Paychex provides comprehensive payroll and HR solutions suitable for small to mid-sized businesses. It offers features such as automated payroll processing with tax filings, direct deposits and more.
3. Rippling
Rippling is an all-in-one platform that combines HR, IT, and finance functionalities into a single system. It is ideal for businesses looking for robust automation and integration capabilities.
Is ADP Right for Your Business?
ADP is a powerful payroll and HR solution suited for businesses of all sizes. It offers automation, compliance support, and global payroll capabilities, making it ideal for growing companies. While its pricing may be high for small businesses, its advanced features, security, and expert support make it a top choice for those needing a comprehensive payroll system.
Frequently Asked Questions
1. Is ADP a good company to work for?
Yes, ADP is recognized as a reputable company with a strong focus on innovation, integrity, and employee growth. It fosters a collaborative environment and offers diverse career opportunities
2. What type of software is ADP?
ADP provides a suite of cloud-based HR and payroll solutions designed to manage payroll, time tracking, talent management, compliance, and more for businesses of all sizes
3. How often should I run payroll using ADP software?
Payroll frequency depends on your business needs; options include weekly, bi-weekly, semi-monthly, or monthly schedules.
4. What industries does ADP cater to?
ADP serves a wide range of industries, offering customizable solutions for small businesses to large enterprises.
