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Glossary/Clerical Work

Clerical Work

What Is Clerical Work?

Clerical work is an administrative task that is the basis of every business operation. Office positions often consist of routine tasks, such as documentation, keying data, maintaining records, filing, scheduling, answering calls, and more. Organizations continue to rely, to a certain degree, on clerical work in the day-to-day management of their affairs. The clerks get the incoming and outgoing mail and emails, and they do other kinds of communication. They are able to do all this by maintaining databases and spreadsheets and by checking the data.

Head clerks have to enter, sort and manage large volumes of information, so paying attention to detail and being organized is crucial to this function. For the clerical professional field, basic computer skills such as the use of word processors, spreadsheets, and email will also be important. There is fast and efficient execution of administrative chores, possibly by the use of clerical labour, where organizations would be able to run with ease.

Example Of Clerical Work

Medical clinics receive services from receptionists who just do their clerical work. These duties need to be effectively carried out by the receptionist to ensure the efficiency and optimum service enjoyment of the patients.

Initially, the receptionist takes on the role of welcoming patients, checking for appointments, and providing informational confirmation of personal and insurance data. Precise record-keeping is dependent on impeccable communication and hardly overlooking even the little things. The receptionist schedules appointments as well as redirects patients to the doctors when necessary. At the same time, the receptionist is the person who handles patient calls and directs them to the one to whom they are relevant. They may also take care of incoming e-mails and faxes to make sure the most urgent messages are delivered to the right persons.

The end task may be the registration of new patients and updating their records in the system. To be a good medical biller, you need to learn computer skills and HIPAA laws thoroughly. The receptionist's four corner office work is required for correct treatment and smooth flow of medical clinics in medical cities.

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