Job Descriptions/ Front Desk

Front Desk Job Description: Duties, Skills, Experience & Salary

A professional and friendly front desk staff is essential to making a great first impression. Whether it’s at a hotel, corporate office, clinic, or salon, front desk employees are the face of the business.

Simplify your hiring with our customizable front desk job description template! It covers key responsibilities, must-have qualifications, and salary insights to help you find the perfect candidates fast.

May 7, 2025

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Front Desk Job Description Template

Job Title: Front Desk Receptionist / Front Desk Associate

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: [Office Manager/Operations Manager]

Job Summary

We are seeking a welcoming and organized front desk receptionist to manage our main reception area and provide administrative support. The ideal candidate is friendly, dependable, and skilled in multitasking, and ensures that all guests and clients feel valued and supported.

Front Desk Job Responsibilities and Duties

  • Greet and welcome visitors in a professional manner
  • Answer and route incoming phone calls promptly
  • Maintain a clean and organized reception area
  • Schedule appointments and manage calendars
  • Handle incoming and outgoing mail and deliveries
  • Provide basic information about services, location, or hours
  • Support administrative tasks such as filing, data entry, and scanning documents
  • Ensure visitor logs and security procedures are followed
  • Assist other departments with clerical tasks as needed

Front Desk Qualifications and Skills

  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service abilities
  • Basic computer proficiency (Microsoft Office, email, calendars)
  • Ability to multitask and stay organized in a busy environment
  • Professional appearance and demeanor
  • Strong attention to detail and time management
  • Dependable and punctual

Education and Experience Requirements

  • High school diploma or GED required
  • Previous experience in a receptionist, front desk, or customer service role preferred
  • Familiarity with office equipment (phones, printers, scanners, etc.)

Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.

Front Desk Average Salary

The average front desk salary in the U.S. typically ranges from $18,000 to $37,000 annually, depending on location, industry, and experience level.

Hire the Best Front Desk Now

Your front desk is the first impression of your business—make it count. A strong job description helps you hire the right candidate who brings professionalism and warmth to every guest interaction.

Use Skima.AI to supercharge your hiring and AI-driven ranking based on your job requirements. Skima helps you find your next front desk superstar. Start your free trial today.

Frequently Asked Questions

1. What is a front desk receptionist?

A front desk receptionist greets visitors, manages calls, and supports administrative functions in a business or organization.

2. What does a front desk employee do?

They manage the reception area, handle guest check-ins, answer phones, assist with scheduling, and perform clerical duties.

3. What are the key responsibilities of a front desk associate?

The responsibilities include greeting guests, managing calls, coordinating schedules, organizing documents, and supporting daily office operations.

4. How to hire a front desk receptionist?

You can start with a clear job description, post it on relevant job boards, and look for candidates with strong communication, organizational, and customer service skills.