Front Desk Job Description: Duties, Skills, Experience & Salary
A professional and friendly front desk staff is essential to making a great first impression. Whether it’s at a hotel, corporate office, clinic, or salon, front desk employees are the face of the business.
Simplify your hiring with our customizable front desk job description template! It covers key responsibilities, must-have qualifications, and salary insights to help you find the perfect candidates fast.
May 7, 2025
Front Desk Job Description Template
Job Title: Front Desk Receptionist / Front Desk Associate
Location: [Insert Location]
Job Type: [Full-time/Part-time]
Reports To: [Office Manager/Operations Manager]
Job Summary
We are seeking a welcoming and organized front desk receptionist to manage our main reception area and provide administrative support. The ideal candidate is friendly, dependable, and skilled in multitasking, and ensures that all guests and clients feel valued and supported.
Front Desk Job Responsibilities and Duties
Greet and welcome visitors in a professional manner
Answer and route incoming phone calls promptly
Maintain a clean and organized reception area
Schedule appointments and manage calendars
Handle incoming and outgoing mail and deliveries
Provide basic information about services, location, or hours
Support administrative tasks such as filing, data entry, and scanning documents
Ensure visitor logs and security procedures are followed
Assist other departments with clerical tasks as needed
Front Desk Qualifications and Skills
Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Ability to multitask and stay organized in a busy environment
Professional appearance and demeanor
Strong attention to detail and time management
Dependable and punctual
Education and Experience Requirements
High school diploma or GED required
Previous experience in a receptionist, front desk, or customer service role preferred
Familiarity with office equipment (phones, printers, scanners, etc.)
Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.
Job Title: Front Desk Receptionist / Front Desk Associate
Location: [Insert Location]
Job Type: [Full-time/Part-time]
Reports To: [Office Manager/Operations Manager]
Job Summary
We are seeking a welcoming and organized front desk receptionist to manage our main reception area and provide administrative support. The ideal candidate is friendly, dependable, and skilled in multitasking, and ensures that all guests and clients feel valued and supported.
Front Desk Job Responsibilities and Duties
Greet and welcome visitors in a professional manner
Answer and route incoming phone calls promptly
Maintain a clean and organized reception area
Schedule appointments and manage calendars
Handle incoming and outgoing mail and deliveries
Provide basic information about services, location, or hours
Support administrative tasks such as filing, data entry, and scanning documents
Ensure visitor logs and security procedures are followed
Assist other departments with clerical tasks as needed
Front Desk Qualifications and Skills
Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Ability to multitask and stay organized in a busy environment
Professional appearance and demeanor
Strong attention to detail and time management
Dependable and punctual
Education and Experience Requirements
High school diploma or GED required
Previous experience in a receptionist, front desk, or customer service role preferred
Familiarity with office equipment (phones, printers, scanners, etc.)
Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.
Front Desk Average Salary
The average front desk salary in the U.S. typically ranges from $18,000 to $37,000 annually, depending on location, industry, and experience level.
Hire the Best Front Desk Now
Your front desk is the first impression of your business—make it count. A strong job description helps you hire the right candidate who brings professionalism and warmth to every guest interaction.
Use Skima.AI to supercharge your hiring and AI-driven ranking based on your job requirements. Skima helps you find your next front desk superstar. Start your free trial today.
Frequently Asked Questions
1. What is a front desk receptionist?
A front desk receptionist greets visitors, manages calls, and supports administrative functions in a business or organization.
2. What does a front desk employee do?
They manage the reception area, handle guest check-ins, answer phones, assist with scheduling, and perform clerical duties.
3. What are the key responsibilities of a front desk associate?
The responsibilities include greeting guests, managing calls, coordinating schedules, organizing documents, and supporting daily office operations.
4. How to hire a front desk receptionist?
You can start with a clear job description, post it on relevant job boards, and look for candidates with strong communication, organizational, and customer service skills.
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