Claims Adjusters investigate insurance claims to determine the extent of the insuring company’s liability. They assess property damage or personal injury, gather evidence, and negotiate settlements. Their work ensures fair and accurate resolution for both insurers and policyholders.
Use our expert-written claims adjuster job description template to attract detail-oriented professionals who can manage claims with accuracy and integrity.
Jun 5, 2025
Claims Adjuster Job Description Template
Job Title: Claims Adjuster
Location: [Insert Location]
Job Type: [Full-time/Part-time/Contract]
Reports To: Claims Manager / Senior Claims Supervisor
About the Role
We are seeking a dependable and analytical Claims Adjuster to evaluate and process insurance claims. In this role, you will investigate claims, assess damages, interview involved parties, and determine appropriate settlements. Ideal candidates will be skilled at negotiations, policy interpretation, and balancing customer satisfaction with business integrity.
Claims Adjuster Responsibilities and Duties
Investigate property, auto, liability, or personal injury insurance claims
Review insurance policies to determine coverage
Conduct interviews with claimants, witnesses, and relevant parties
Inspect damage and gather documentation, including photographs and reports
Work with contractors, medical professionals, and law enforcement as needed
Determine claim value and recommend settlement amounts
Negotiate settlements with claimants or their legal representatives
Maintain accurate records and prepare detailed claim reports
Ensure compliance with company policies and regulatory requirements
Collaborate with legal teams in cases of disputed claims or litigation
Claims Adjuster Qualifications and Skills
Strong investigative, analytical, and decision-making skills
Knowledge of insurance laws, regulations, and procedures
Excellent written and verbal communication skills
Comfortable using claims management and CRM software
Ability to remain calm and professional during disputes or high-stress situations
Basic math and accounting skills for settlement evaluations
Strong organizational and time-management skills
Education and Experience Requirements
High school diploma or GED required; bachelor’s degree in business, finance, or related field preferred
2+ years of experience in claims adjusting, underwriting, or insurance preferred
State adjuster license required (varies by state)
Certifications such as AIC (Associate in Claims) or CPCU are a plus
Valid driver’s license (for field adjuster roles)
Interested applicants should submit their resume and a brief cover letter highlighting relevant experience to [email protected] or call +1 999999999 for more information.
Job Title: Claims Adjuster
Location: [Insert Location]
Job Type: [Full-time/Part-time/Contract]
Reports To: Claims Manager / Senior Claims Supervisor
About the Role
We are seeking a dependable and analytical Claims Adjuster to evaluate and process insurance claims. In this role, you will investigate claims, assess damages, interview involved parties, and determine appropriate settlements. Ideal candidates will be skilled at negotiations, policy interpretation, and balancing customer satisfaction with business integrity.
Claims Adjuster Responsibilities and Duties
Investigate property, auto, liability, or personal injury insurance claims
Review insurance policies to determine coverage
Conduct interviews with claimants, witnesses, and relevant parties
Inspect damage and gather documentation, including photographs and reports
Work with contractors, medical professionals, and law enforcement as needed
Determine claim value and recommend settlement amounts
Negotiate settlements with claimants or their legal representatives
Maintain accurate records and prepare detailed claim reports
Ensure compliance with company policies and regulatory requirements
Collaborate with legal teams in cases of disputed claims or litigation
Claims Adjuster Qualifications and Skills
Strong investigative, analytical, and decision-making skills
Knowledge of insurance laws, regulations, and procedures
Excellent written and verbal communication skills
Comfortable using claims management and CRM software
Ability to remain calm and professional during disputes or high-stress situations
Basic math and accounting skills for settlement evaluations
Strong organizational and time-management skills
Education and Experience Requirements
High school diploma or GED required; bachelor’s degree in business, finance, or related field preferred
2+ years of experience in claims adjusting, underwriting, or insurance preferred
State adjuster license required (varies by state)
Certifications such as AIC (Associate in Claims) or CPCU are a plus
Valid driver’s license (for field adjuster roles)
Interested applicants should submit their resume and a brief cover letter highlighting relevant experience to [email protected] or call +1 999999999 for more information.
Claims Adjuster Average Salary
In the United States, Claims Adjusters earn an average salary between $52,000 and $72,000 annually, depending on experience, industry (property, auto, health), and location. Senior or specialized adjusters may earn upwards of $85,000.
Hire a Reliable Claims Adjuster Today
A skilled claims adjuster can help your company manage risk, protect your bottom line, and serve clients with professionalism. Use this job description to attract candidates who combine technical know-how with empathy and integrity.
Want to hire faster? Try Skima AI, type in what you need (e.g., “licensed claims adjuster in Florida with auto claims experience”) and let the AI search and rank top candidates instantly.
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