Hotel front desk agents are the face of the hospitality experience. They greet guests, handle reservations, check-ins and check-outs, and provide essential information and support during a guest’s stay. Front desk agents ensure smooth operations and deliver excellent customer service around the clock.
Use our expert-written hotel front desk job description template to attract reliable and personable candidates. It includes key responsibilities, must-have skills, average salary, and more.
May 22, 2025
Job Title: Hotel Front Desk Agent
Location: [Insert Location]
Job Type: [Full-time/Part-time/Contract]
Reports To: Front Office Manager / Hotel General Manager
We are seeking a professional and friendly Hotel Front Desk Agent to be the first point of contact for our guests. In this role, you will manage reservations, check guests in and out, answer inquiries, and ensure that each visitor enjoys a seamless and welcoming stay. The ideal candidate will be personable, detail-oriented, and committed to delivering top-tier customer service.
Interested candidates are encouraged to send their resume and a brief cover letter highlighting their customer service experience to [email protected]. For additional information, contact us at +1 999999999.
Job Title: Hotel Front Desk Agent
Location: [Insert Location]
Job Type: [Full-time/Part-time/Contract]
Reports To: Front Office Manager / Hotel General Manager
We are seeking a professional and friendly Hotel Front Desk Agent to be the first point of contact for our guests. In this role, you will manage reservations, check guests in and out, answer inquiries, and ensure that each visitor enjoys a seamless and welcoming stay. The ideal candidate will be personable, detail-oriented, and committed to delivering top-tier customer service.
Interested candidates are encouraged to send their resume and a brief cover letter highlighting their customer service experience to [email protected]. For additional information, contact us at +1 999999999.
In the United States, Hotel Front Desk Agents earn an average of $25,350 per year, with a typical range between $29,208 and $36,400 depending on location, experience, and hotel size.
A clear and detailed job description helps attract the right front desk talent who can make a great first impression and keep your guests happy. Whether it’s a boutique hotel or a large resort, hiring the right person is key to guest satisfaction.
You can simplify and speed up the hiring process with Skima AI. Just type in what you’re looking for, like “bilingual front desk agent in New York with 2+ years of hotel experience,” and Skima will search millions of profiles to find the best fit.
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A hotel front desk agent is the primary point of contact for guests at a hotel. They manage check-ins, check-outs, reservations, and provide customer service.
They greet guests, assign rooms, handle payments, respond to inquiries, and ensure guests have a smooth and pleasant stay.
Responsibilities include managing bookings, handling guest concerns, maintaining records, and providing hotel or local area information.
Look for candidates with strong communication skills, customer service experience, and a friendly demeanor. Use detailed job descriptions and platforms like Skima AI to identify top talent efficiently.
