Job Title: Patient Coordinator

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: [Clinic Manager / Healthcare Administrator]

About the Role

We are looking for a caring and organised patient coordinator to join our healthcare team. In this role, you will be the first point of contact for patients. You will manage their appointments, handle insurance information, and address any questions they may have. The ideal candidate has great communication skills, a sharp eye for detail, and a dedication to providing excellent patient service.

Patient Coordinator Responsibilities and Duties

• Greet and assist patients in person and over the phone, ensuring a welcoming environment
• Schedule, reschedule, and confirm patient appointments efficiently
• Verify patient insurance information and obtain necessary authorizations
• Maintain accurate patient records and update information as needed
• Coordinate communication between patients and healthcare providers
• Handle patient inquiries and resolve any issues promptly
• Ensure compliance with healthcare regulations and confidentiality standards
• Collaborate with medical staff to optimize patient care and scheduling

Patient Coordinator Qualifications and Skills

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in healthcare management software and the Microsoft Office Suite
• Knowledge of medical terminology and insurance processes
• Empathetic and patient-focused approach
• Ability to work in a fast-paced environment and handle stressful situations

Education and Experience Requirements

• High school diploma or equivalent; associate's degree in healthcare administration or related field preferred
• Previous experience in a healthcare setting or customer service role is advantageous
• Familiarity with electronic health records (EHR) systems is a plus

Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.