Only 45% of small businesses survive beyond their first five years, with HR complexities cited as a major challenge. The burden is clear: small business owners spend an average of 18 hours per month on HR tasks alone, and 40% report compliance issues as their biggest concern. This indicates a critical need for streamlined HR management.
Justworks addresses these pain points head-on. If your company struggles with HR administration and needs a modern, all-in-one solution, this detailed Justworks review is for you. We have examined its features, pricing, pros and cons, and alternatives to help you determine if it's the right fit for your growing business.
Customer Ratings on Different Platforms
| Review Platforms | Ratings |
| 1. G2 | 4.6 out of 5 |
| 2. SoftwareReviews | 91 out of 100 Likeliness to Recommend |
| 3. TrustRadius | 6.9 out of 10 |
| 4. TechRepublic | 4.2 out of 5 |
| 5. Capterra | 4.6 out of 5 |
In-Depth Justworks Review in 2025
Founded in 2012, Justworks has rapidly emerged as a leading PEO and HR software company that helps businesses streamline their workforce management.
With more than a decade of experience, it offers a range of services such as automated Justworks payroll processing, access to top-tier benefits packages, compliance assistance, and 24/7 customer support.
Moreover, Justworks also focuses on scalability and ease of access through its cloud-based platform, which allows easy HR management from anywhere.
Its core principle of compliance enables companies to stay abreast with labor laws and regulations, which are constantly evolving. As such, Justworks is setting itself up as an integral partner and strategic asset for growing organizations.
Core Features of Justworks Software
Justworks offers a comprehensive suite of features designed to streamline HR processes for businesses. Here's an overview of its core functionalities:
Payroll Management
Justworks simplifies payroll management for businesses. It automates payroll for both employees and contractors, ensuring timely direct deposits and handling tax filings. The platform calculates taxes automatically and generates necessary forms like W-2s and 1099s.
It also allows for off-cycle payments, such as bonuses or corrections, when needed. Additionally, Justworks offers an API that integrates smoothly with accounting tools like QuickBooks, making financial management more efficient.
HR Software
Justworks simplifies HR tasks by centralizing key processes. It streamlines employee onboarding and offboarding with electronic signatures and checklists, ensuring a smooth transition for staff. The platform manages paid time off (PTO) by tracking vacation days, sick leave, and holidays through customizable policies.
Organizational charts and directories are available to clearly display team structures. Additionally, Justworks integrates with applicant tracking systems, Slack, and other productivity tools, enhancing overall efficiency.
Benefits Administration
Justworks simplifies benefits administration for businesses. It offers access to comprehensive health insurance plans, including medical, dental, and vision coverage. Employees can also enjoy wellness services like One Medical.
The platform provides retirement options, such as 401(k) plans with employer matching, helping employees save for the future.
Additionally, Justworks supports pre-tax benefits for commuter expenses, Health Savings Accounts (HSAs), and Flexible Spending Accounts (FSAs), allowing employees to manage their expenses efficiently.
To ensure compliance, Justworks assists with regulations like COBRA, the Affordable Care Act (ACA), and HIPAA, helping businesses adhere to legal requirements.
Compliance Support
Justworks simplifies compliance for businesses by offering labor law guidance and HR policy templates, helping companies adhere to employment regulations.
It provides Employment Practices Liability Insurance (EPLI) to mitigate legal risks associated with workplace claims. The platform also automates tax filings and audits, ensuring timely and accurate submissions to regulatory authorities.
Reporting & Analytics
Justworks enhances business decision-making with its robust reporting and analytics tools. The platform provides customizable reports covering payroll, benefits, and HR metrics, allowing businesses to tailor data insights to their specific needs.
Real-time dashboards offer a clear view of spending patterns, workforce numbers, and paid time off (PTO) usage, facilitating efficient resource management.
Additionally, advanced people analytics deliver insights into workforce planning and compensation trends, supporting strategic planning and informed decision-making.
Mobile Access
Justworks offers a mobile app that empowers employees and administrators to manage HR tasks efficiently on the go. Through the app, users can view pay stubs, submit expense reports, and request paid time off (PTO) with ease.
Additionally, accessing benefits information and digital ID cards is straightforward, ensuring essential resources are always at hand. This mobile access enhances flexibility and convenience for all users.
Expense Management
Justworks simplifies expense management by providing an employee self-service portal where team members can submit and track reimbursement requests.
This portal allows employees to create expenses on the go, including uploading photos of receipts via the Justworks mobile app.
Administrators can set up customized approval workflows and rules, streamlining the reimbursement process and minimizing errors. Additionally, Justworks integrates with accounting tools like QuickBooks Online, ensuring seamless financial management.
Time Tracking
Justworks Time Tracking simplifies time management for businesses. Employees can clock in and out using basic timecards, accessible from any device, ensuring accurate tracking of work hours.
The platform sends automated reminders to prompt timely timesheet submissions and approvals, reducing administrative tasks. Additionally, approved shifts automatically sync with Justworks Timecards, streamlining payroll processing.
Justworks Pricing
| Product | Pricing Details |
| Payroll | $50/month base fee + $8 per employee/month |
| PEO Basic | $59 per employee/month (includes HR tools, payroll, benefits administration, and compliance support) |
| PEO Plus | $109 per employee/month (adds medical/dental/vision benefits and COBRA administration) |
Pros & Cons of Justworks
Here are some key benefits and potential drawbacks of Justworks. This should help you determine if it's the right HR solution for your business.
Pros:
- Comprehensive All-in-One Platform: Justworks combines HR, payroll, benefits administration, and compliance management into a single system, simplifying operations.
- Global Hiring Support: It allows businesses to hire internationally without setting up local entities, managing compliance across 2,000+ tax localities.
- Scalability: Justworks offers flexible plans that grow with your business needs, providing advanced HR tools as companies expand.
- Time-Saving Automation: It automates tasks like tax filings and W-2/1099 generation, saving significant time on administrative processes.
- Compliance Expertise: It handles multi-state regulations and tax filings, ensuring businesses remain compliant with state and federal laws.
- 24/7 Customer Support: Justworks provides round-the-clock assistance for payroll, benefits, and compliance issues.
Cons:
- PEO Model Limitations: Justworks Operates as a PEO, which may not suit businesses seeking standalone payroll or HR software.
- Lack of Pricing Transparency: It does not disclose pricing upfront; requires contacting sales for quotes.
- Limited Customization: While feature-rich, it may not offer the deep customization options some businesses require.
- Not Ideal for Large Enterprises: Justworks is primarily designed for small to mid-sized businesses; may lack advanced features needed by larger organizations.
Top Justworks Competitors in 2025
We are evaluating Justworks for its comprehensive HR services. However, several other platforms offer similar solutions tailored to various business needs and sizes. Here are 4 Justworks alternatives:
1. Gusto
A user-friendly platform offering payroll automation, benefits administration, and talent management tools. Ideal for startups and SMBs needing compliance support and streamlined HR workflows. Key features include tax filing, onboarding templates, and employee self-service.
2. Rippling
Combines HR, IT, and finance into a unified platform with advanced automation. Standout features include remote team management, compliance alerts, and integrations with 500+ apps. Known for its modern interface and customizable reporting.
3. Zenefits
A cloud-based HR solution focused on benefits, payroll, and workforce management. Offers intuitive self-service tools, time tracking, and compliance features. Popular for its affordability and ease of use among small businesses.
4. TriNet
A PEO providing tailored HR solutions, payroll, and benefits administration. Targets industries like technology, healthcare, and professional services. Features include expense tracking, compliance training, and global payroll support.
Conclusion - Is Justworks Right for Your Business?
After having reviewed extensively, Justworks PEO is better fit for small and mid-sized businesses that want an all-in-one HR operation streamlined without hassle.
With robust payroll automation, benefits administration, strong compliance knowledge, and 24/7 customer support, justwork makes the HR process easier for growing companies.
Overall, Justworks is a really powerful HR partner that simplifies workforce management but ensures compliance and scalability. And if you do need a modern, tech-forward PEO that has an easy-to-use interface and comprehensive services, Justworks is a contender in 2025.
Frequently Asked Questions
1. What is Justworks?
Justworks is a Professional Employer Organization (PEO) that provides businesses with payroll, benefits, HR tools, and compliance support. It simplifies administrative tasks for small to mid-sized companies by bundling these services into an easy-to-use platform.
2. What are the key differences between Justworks vs Insperity?
Justworks is a tech-driven PEO with transparent pricing, a self-service model, and a focus on small to mid-sized businesses, offering streamlined payroll, benefits, and compliance. Insperity, on the other hand, caters to businesses of all sizes with a more hands-on, consultative HR approach, offering advanced talent management and customized pricing with longer contract commitments.
3. What services does Justworks provide?
Justworks offers a comprehensive platform that integrates payroll processing, benefits administration, compliance support, and human resources tools to help businesses manage their workforce efficiently.
4. What customer support options are available with Justworks?
Justworks offers 24/7 customer support through various channels, including phone, email, and chat, ensuring assistance is available whenever needed.
