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Glossary/On The Clock

On The Clock

The term "on the clock" defines when the worker is formally involved in work-related activities and remunerated by their employer. Occasionally, this term refers to when workers are scheduled to be at their designated workplace or physically perform their job duties. While on the job, employees must conform to specific rules by fulfilling their responsibilities, including carrying out tasks, attending meetings or taking care of customers. Employers keep track of how long their employees are working to know the exact pay and meet the labour regulation rules. It is essential that workers be punctual and productive at work to be able to contribute positively to the company's objectives as well as the general corporate culture. Proper time management and assignment of tasks to the right team are crucial to individual and organisational excellence during this period.

Example

A server in a restaurant, for example, must be "on the job" from the moment they start working till they leave. With this level of responsibility, they must actively serve customers, accept orders, deliver food, and ensure that guests are satisfied. For example, if a server clocks in at 5:At 5:00 PM, the end of their daily shifts, they are required to stick with their work until 10:00 PM, which is their scheduled out time In this period, they are responsible for the provision of top-notch customer service, effective use of more than one table and working fluent as a team with kitchen staff and other crew. "Being on the clock" is about being concentrated, attentive, and ready to satisfy all the guests' needs during business hours while maintaining the restaurant's standards.

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