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Glossary/Horns Effect

Horns Effect

What Is The Horns Effect?

The Horns Effect, often known as the "devil effect," is a cognitive bias when a single unfavorable attribute or impression leads to a generalized negative assessment of someone's character or talents. This prejudice affects personal relationships, performance assessments, and employment choices.

The Horns Effect may cause workplace discrimination, restricted progress, and low morale. It may also perpetuate prejudices and biases by unjustly judging people based on superficial or unimportant features.

To reduce the Horns Effect, people should be conscious of their prejudices and judge others based on their performance and character rather than letting one unfavorable attribute eclipse everything else. Implementing objective performance assessment criteria and delivering behavior-based feedback may also reduce this bias in organizations.

Example Of Horns Effect

A new hire who makes a tiny error during training is an example of the Horns Effect. This employee misspells a term in an email or forgets a report attachment. Although these are little mistakes anybody may make, their supervisor creates a lousy opinion of their competency.

Consequently, the supervisor doubts the employee's work, presuming it's faulty. Even if the employee does well on later tasks or shows proficiency in other areas, the supervisor's first unfavorable view affects their assessments. Due to the supervisor's skewed perspective based on a few isolated events, the employee may miss chances, get less constructive feedback, or receive unjust criticism.

In this case, the Horns Effect is visible as the employee's performance is severely criticized based on a few minor missteps, overshadowing their strengths.

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