Client Success Managers (CSMs) build strong relationships between a company and its clients. They help clients get the most value from products or services. This boosts satisfaction, retention, and growth.
Use our job-post-ready Client Success Manager job description template to attract top professionals. It includes key responsibilities, essential skills, educational requirements, and salary insights. Simplify your candidate search.
May 22, 2025
Job Title: Client Success Manager
Location: [Insert Location]
Job Type: [Full-time/Part-time]
Reports To: Director of Client Success / VP of Customer Experience
We are seeking a proactive and empathetic Client Success Manager to join our team. In this role, you will be responsible for ensuring our clients achieve their desired outcomes through our products and services. The ideal candidate will have a strong background in customer relations, excellent communication skills, and a passion for helping clients succeed.
Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.
Job Title: Client Success Manager
Location: [Insert Location]
Job Type: [Full-time/Part-time]
Reports To: Director of Client Success / VP of Customer Experience
We are seeking a proactive and empathetic Client Success Manager to join our team. In this role, you will be responsible for ensuring our clients achieve their desired outcomes through our products and services. The ideal candidate will have a strong background in customer relations, excellent communication skills, and a passion for helping clients succeed.
Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.
The estimated total pay for a Client Success Manager in the United States is $115,839 per year, with an average base salary of $73,375 per year. These figures can vary based on factors such as location, experience, and company size.
Hiring the right Client Success Manager is key to strong client relationships. It ensures satisfaction and drives growth. A skilled CSM boosts client retention, spots expansion opportunities, and acts as a trusted advisor.
You can enhance your candidate search by using AI recruitment software like Skima AI. It offers an AI search feature that allows you to search for top applicants by just typing what you want, like a Google search.
For example, type "Client success manager with 4 years of experience in New York", and it will search millions of profiles globally and then rank the best ones for you. Skima AI is the leading recruiter-centric platform, trusted by top hiring teams. Start your free trial now.
A Client Success Manager helps clients reach their goals with a company's products or services. They build strong relationships and boost customer satisfaction and retention.
Client Success Managers assist clients during onboarding and provide continuous support. They also ensure services match client goals. This helps maximise value, cut churn, and encourage product adoption.
Responsibilities of a Client Success Manager include building strong client relationships, understanding client goals, monitoring account health, facilitating onboarding, collaborating with internal teams, and identifying opportunities for upselling or cross-selling.
To hire a Client Success Manager, start by defining the role's requirements. Then, look for candidates who have strong interpersonal and analytical skills. Also, consider using platforms like Skima AI to streamline your recruitment and connect with the best talent.
