Job Descriptions/ Service Coordinator

Service Coordinator Job Description: Duties, Skills, Education & Salary

Service coordinators ensure seamless operations by acting as the liaison between clients and service teams. They manage schedules, oversee service delivery, and handle client communications. This ensures timely and efficient service.

Use our customizable and updated service coordinator job description template. It covers key responsibilities, qualifications, education requirements, and salary insights. Simplify your job posting today.

May 22, 2025

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Service Coordinator Job Description Template

Job Title: Service Coordinator

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: Operations Manager / Service Manager

About the Role

We're looking for a service coordinator to manage scheduling, client-personnel coordination, and timely service delivery. The right candidate will excel in communication, organisation, and customer service.

Service Coordinator Responsibilities and Duties

  • Coordinate and schedule service appointments based on client needs and staff availability
  • Serve as the primary point of contact for clients regarding service inquiries and updates
  • Maintain accurate records of service requests, client interactions, and service outcomes
  • Collaborate with service teams to ensure timely and efficient service delivery
  • Monitor service progress and follow up with clients to ensure satisfaction
  • Handle client complaints and escalate issues to the appropriate departments when necessary
  • Prepare and distribute service reports and documentation as required
  • Assist in developing and implementing service procedures and policies

Service Coordinator Qualifications and Skills

  • Excellent organizational and time-management skills
  • Strong communication and interpersonal abilities
  • Proficiency in office software and scheduling tools
  • Ability to multitask and handle high-pressure situations
  • Attention to detail and problem-solving skills
  • Customer-focused attitude with a commitment to service excellence

Education and Experience Requirements

  • High school diploma or equivalent; associate or bachelor's degree preferred
  • Previous experience in a service coordination or administrative role
  • Familiarity with industry-specific software and tools
  • Experience in customer service or client-facing roles is advantageous

Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.

Service Coordinator Average Salary

A service coordinator in the United States earns an average base salary of $51,826 per year. Their total compensation is roughly $70,211 annually.

Hire the Right Service Coordinator Today

Hiring the right service coordinator is crucial for handling clients, welcoming customers, and managing paperwork smoothly. A skilled coordinator can reduce errors, increase efficiency, and strengthen customer trust in your organisation.

To make your candidate search faster and more targeted, use AI tools like Skima AI. It's as easy as a Google search; just type in what you're looking for.

For instance, type “service coordinator with 5 years of experience in Florida,” and Skima AI will search millions of global profiles and rank the best matches in seconds. It’s built for recruiters who want speed, precision, and results. Start your free trial now.

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Frequently Asked Questions

1. What is a service coordinator?

A service coordinator manages and organizes services for clients. They ensure clients get timely and appropriate care or help. They also act as a link between clients and service providers.

2. What does a service coordinator do?

Service coordinators assess client needs, schedule services, monitor progress, and maintain records. They ensure clients access necessary resources and support, facilitating effective communication between all parties involved.

3. What are the responsibilities of a service coordinator?

Responsibilities of a service coordinator include evaluating client needs, coordinating services, scheduling appointments, maintaining accurate records, communicating with clients and service providers, and ensuring timely delivery of services.

4. How to hire a service coordinator?

To hire a service coordinator, first, identify your needs. Then, write a clear job description. Next, post it on job boards. You might also use platforms like Skima AI to help find and select candidates more easily.