TrackerRMS has emerged as a notable player in the recruitment space. It offers an applicant tracking system, CRM, job board integrations, and other essential tools to support hiring teams.
But is it enough for today’s evolving recruitment strategies? AI-powered platforms are redefining how businesses find and engage top talent. With automation, intelligent candidate matching, and data-driven insights, modern solutions streamline hiring like never before.
This detailed TrackerRMS review explores its features, pricing, pros, and cons. It also highlights an advanced AI alternative for the future of recruitment.
What is TrackerRMS?
TrackerRMS is a complete recruitment and Applicant Tracking System (ATS). It helps staffing and recruiting firms manage their recruitment process. Founded in 2005, the company aims to provide cloud-based solutions.
These solutions improve efficiency for recruitment agencies, corporate HR teams, and staffing organizations. Over the years, TrackerRMS has added sales CRM, automation, marketing, and back-office features. This makes it an all-in-one platform for recruitment professionals.
Moreover, TrackerRMS focuses on innovation and customer support. It gives recruiters tools to streamline workflows and improve relationships with candidates and clients.
Core TrackerRMS Features
TrackerRMS offers a robust set of features designed to optimize various aspects of the recruitment process. Below are its key functionalities:
Applicant Tracking System
- Job Management: Multiple views (list, card, drag-and-drop) provide full pipeline oversight. Customizable workflows update tasks automatically.
- Resume Sending & Parsing: Standardise, reformat and send resumes (document and video formats). A sophisticated parser extracts all candidate details, including photos.
- Candidate Search & Ranking: It offers various filters, including Boolean, full text, and semantic search options. The AI ranking engine learns from user engagement and past performance to rank candidates.
- Skills Profiling & Shortlisting: Automatically code skills from resumes and create semantic dictionaries. It generates long lists and shortlists with one click for efficient candidate selection.
Sales & CRM
- Streamlined Sales Process: It prioritizes hot leads and automates follow-up actions, providing a visual and customizable sales pipeline that includes forecasting and value estimation.
- Activity & Communication Management: This feature logs every client interaction, including calls, emails, and meetings. It also provides pre-built, customizable templates for emails, texts, and proposals.
- Lead Qualification: The MANDACT system is used to score and efficiently convert leads.
- Mobile & Integration Capabilities: You have full access via the Tracker App and can integrate with popular email platforms like Office 365, Gmail, and more.
Automation
- Candidate Sourcing & Matching: TrackerAI automatically searches job boards to find potential candidates, which are then used to pre-fill their respective candidate profiles.
- Automated Communication: It's personalized drip campaigns that combine emails, texts, and workflow tasks. The built-in sentiment analysis automatically adjusts these sequences based on customer replies.
- Data & Task Automation: Candidate and client records are updated in real time, and tasks are assigned automatically. Custom workflows trigger actions based on changes to a candidate's status.
Email and Text Campaigns (Marketing)
- Email Campaigns: It offers unlimited campaigns and send lists with full personalization. You can use your own mail server or Tracker's hosted Campaigner. It also has built-in unsubscribe management and detailed tracking, which includes opens, clicks, and bounces.
- Sequences: Create unlimited drip sequences for emails, texts, and workflow tasks. Its integrated sentiment engine auto-routes replies and adjusts scheduling.
- Telesales & Campaign Builder: Create call lists rapidly with click-to-call and built-in call scripts. Its drag-and-drop email editor has multiple responsive templates.
- Additional Tools: It provides custom web forms with eSignature support to capture candidate and client data. Additionally, 2-way text messaging is available, featuring template support and bulk texting capabilities.
Job Boards Integration
- Job Board Posting: It can automatically create post-ready jobs, formatted for multiple boards and social media. TrackerRMS's integrated partnerships with Broadbean and LogicMelon mean you won't need extra contracts.
- Job Board Search: It can search multiple job boards simultaneously and de-duplicate results. Advanced Boolean and semantic search capabilities enable highly accurate candidate retrieval.
- Additional Matching & Sourcing: The "watchdogs" oversee boards and alert recruiters about new candidates. Auto Match compares incoming candidates with open roles. Job sourcing tools create leads by examining market trends.
- Jobs + Service: This feature automatically optimises postings for SEO and shares jobs with aggregators. You can set up candidate alerts.
Back Office
- Online Timesheets & Expenses: This portal lets candidates submit timesheets securely at any time. It includes AI-powered receipt scanning, custom categories, and automated invoicing.
- Candidate Portal: A simple central hub for candidates and temps. They can upload documents, log hours, and update their availability. Plus, it shows off your company’s branding.
- Accounting Integration: You can connect with QuickBooks, Sage Online, and Xero for two-way integration. This provides real-time invoicing and payroll. Use file transfers or Zapier for easy data transfer.
- Assignment, Project & Candidate Planner: You can manage a range of assignments through card, list, and Gantt views. It provides real-time tracking of candidate availability and attendance via a dedicated “Runners” view.
- Onboarding & Compliance (Back Office Side): The onboarding process uses eSignatures and automates compliance checks. Plus, it includes facial recognition to verify documents.
Reporting & Dashboards
- Dashboards: It allows you to build shareable dashboards with real-time data and smart filters. Combine widgets, KPIs, and custom reports for tailored views.
- Custom Reporting: You can create reports in tables, charts, and trend lines with dynamic filtering. Export data in formats like Excel, CSV, PDF, and PNG.
- Scheduled Reporting: It can automate the delivery of reports (daily, weekly, monthly). Configure schedules to email report sets to recipients.
- KPIs & Lifecycle Metrics: It has over 50 widgets with predictive analytics and lifecycle charts. Set and track user targets and financial goals.
- Commission Reporting: The system calculates consultant commissions using flat or tiered banding and generates detailed PDF reports, covering jobs and timesheets.
Scheduling (Shifts & Temp Management)
- Shift Creator and Planner: You can build shift profiles swiftly and assign candidates using a drag-and-drop interface with quick search options.
- Candidate Finder and Compliance Module: The smart matching algorithm suggests ideal candidates while tracking compliance items, blocking assignments if requirements are unmet.
- Candidate Pools and Shift Dashboard: It offers open shifts for immediate acceptance, providing a real-time overview of check-ins, compliance status, and app engagement metrics.
TrackerRMS Pricing
TrackerRMS provides flexible pricing plans to suit different businesses. Below is an overview of their available plans:
| Plans | Pricing |
| Starter | $80 |
| Enterprise | Custom |
Both plans come with full CRM and ATS features. You can also add specific features as required. However, adding extra features will increase the cost.
Pros and Cons of TrackerRMS
👍 Users have highlighted several advantages of using TrackerRMS:
- User-Friendly Interface: Many users find TrackerRMS intuitive and easy to navigate, even for those new to recruitment software.
- Responsive Customer Support: The support team is praised for its quick and helpful responses, ensuring minimal downtime and efficient issue resolution.
- Customization: TrackerRMS lets you create workflows and processes that fit the specific needs of each business.
- Comprehensive Feature Set: The platform offers a wide range of functionalities, including applicant tracking, CRM, marketing, and reporting tools.
- Automation Capabilities: Users appreciate the automation features that streamline repetitive tasks.
👎 Despite its strengths, some users have noted areas where TrackerRMS could improve:
- Complex Financial Tracking: Setting up and managing financial tracking features can be intricate and may require additional time and resources.
- Learning Curve: Although the interface is user-friendly, new users who are not familiar with recruitment software may find the extensive feature set has a steep learning curve.
- Customization Limitations: While customization is a plus, some users have faced limitations when trying to adapt certain parts of the platform to suit their specific needs.
- Integration Challenges: Integrating TrackerRMS with other systems and tools can be challenging and may require technical assistance.
- Higher Costs for Smaller Firms: Some reviewers say that pricing, especially with add-ons, may be too high for smaller recruitment firms with tight budgets.
While TrackerRMS offers strong features for recruitment, its complexity may not suit every team’s workflow.
Why Might TrackerRMS Not Work for You?
TrackerRMS offers a comprehensive suite of recruitment and applicant tracking features. However, with its drawbacks, it might not keep up with your organization's goals and fast-evolving recruitment.
Conversely, Skima AI takes recruitment to the next level with advanced AI-driven features that simplify sourcing, screening, and engaging top talent.
The table below provides a side-by-side comparison of key features offered by both platforms:
Research Methodology
To deliver accurate and valuable insights, we conducted an in-depth evaluation of TrackerRMS based on key recruitment factors. Our approach included:
- Feature Analysis: We thoroughly examined each feature for functionality, ease of use, and impact on the hiring process.
- Pros and Cons Assessment: We analyzed user reviews from reputable sources like G2 and Capterra. By cross-referencing these insights with our own experience, we identified the most common advantages and drawbacks.
- Pricing Verification: To ensure accuracy, we obtained TrackerRMS pricing details directly from its official website.
- User Experience: Our hands-on testing evaluated navigation, design, and usability. The platform is intuitive, although some features require time to get used to.
This research aimed to provide an unbiased, data-driven TrackerRMS review of its capabilities.
Final Verdict: Is TrackerRMS Right for You?
TrackerRMS is a solid recruitment platform with essential applicant tracking and management features. It works well for agencies and businesses looking for a structured approach to hiring. However, in today’s fast-paced recruitment space, AI-driven solutions offer a competitive edge.
Skima AI goes beyond traditional ATS functionalities with advanced candidate matching, global talent access, resume tagging, AI outreach campaigns, an AI search engine, and more.
If your goal is to streamline hiring, boost efficiency, and connect with top talent faster, Skima AI provides a smarter, more scalable solution for modern recruitment.
We suggest trying out both platforms through demos and consultations. This will help you see which one matches your recruitment goals best. Ultimately, it is your organization's specific needs and goals that decide which recruitment platform is best for you.
Frequently Asked Questions
1. Is TrackerRMS legit?
Yes, TrackerRMS is a legitimate and reputable cloud-based recruitment, applicant tracking, and CRM software provider, serving the recruitment industry since 2005.
2. How much does TrackerRMS cost?
TrackerRMS offers two pricing plans: starter and enterprise. The starter plan costs $80 per user per month, while the enterprise plan has custom pricing.
3. Is there a free trial available for TrackerRMS?
The official TrackerRMS website does not disclose a free trial, but it does offer a free demo with their team.
