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Glossary/Employee Grievance

Employee Grievance

The employee's grievance is formalized as a complaint filed by an employee against either an employer or another employee within the organization in a workplace matter. Such complaints are concerned with such problems as poor treatment by employers or co-staff, unfair treatment, instances of discrimination, harassment cases or violation of employment rules or contract. Organizations come up with grievance procedures in order to enable employees to use established platforms as their grievances are properly addressed and handled in a manner that is fair and timely.

Example of Employee Grievance

Sarah, one of the employees at a tech company, has complained about her superior who apparently discriminates and favors some employees but does not pay attention to others. She wrote down moments wherein she experienced the sense of separation during team meetings and lack of development possibilities. The HR Department of the company initiated an investigation by holding an enquiry involving Sarah and her manager, examining the files and getting testimonies. Via the mediation procedure supported by HR, Sarah and her supervisor came up with a compromise that would involve the implementation of performance assessment criteria, in order to ensure fair treatment for all team members, and the training of supervisors, the purpose of which was effective leadership practices.

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