Glossary / Quality of Work Life

Quality of Work Life

Work life quality (WLQ) is a totality of wellness, satisfaction and fulfilment that employees have when they are at work. It involves many components that affect workers' physical, mental, and psychological well-being, as well as job happiness and engagement levels. Initiatives directed at quality of work life are aimed at providing a congenial working environment that supports employee's career development, work-life balance and overall well-being of the organization. Components of quality of work life are job security, work-life balance, job satisfaction, career development opportunities, supportive leadership, workplace culture, and health and wellness programs.

Example of Quality of Work Life

A tech company that takes the progressive approach to work life quality is geared towards attracting and hanging on to the best talent, as well as creating a healthy and inclusive workplace. The organization provides employees with the option of working from home, adjusting their working hours, or working shorter weeks to suit the array of requirements and preferences. Employees can manage their work schedules at their discretion and combine professional duties with personal commitments (e.g. family responsibilities and hobbies).

On top of agility, the company invests in employee welfare and professional development programs to nurture both professional growth and job satisfaction for employees. The organization offers a wide range of health and wellness benefits such as mental health care, fitness programs, and ergonomic workstations to ensure people are not only physically healthy but also emotionally well. Employees can also take advantage of constant learning and skill development with the use of training workshops, mentorship programs and tuition reimbursement programs.

Moreover, the firm incubates an environment of open communication, transparency, and teamwork whereby staff feel respected, valued, and empowered to give their thoughts and opinions. Leaders focus on providing feedback and acknowledgment to employees on their contributions and rewarding them for their accomplishments. Employees are able to maximize the value that they offer thru a supportive and inclusive culture which promotes their engagement, satisfaction, and retention, resulting to innovation and success of the tech company.

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