What onboarding and training do candidate rediscovery vendors provide?
Reenal Rawal
Senior TA Specialist, HR MBA
With 5+ years of experience refining recruitment and hiring, I ensure every answer is clear, accurate, and actionable, helping HR leaders and hiring teams trust and apply what they read.
Most vendors provide structured onboarding through a pilot period, covering initial ATS connection, field configuration, testing on a small number of live job openings, and regular checkpoints to review results before a full rollout. Training typically focuses on how to interpret match scores and shortlist results rather than complex software navigation, since most tools are built for recruiters without technical backgrounds.
A typical onboarding sequence starts with setup support: help generating API credentials, configuring custom fields, and connecting your ATS account. Next comes a test phase on live jobs, testing the connection against two or three openings to confirm results before scaling to your full database. From there, scheduled checkpoints, often at day 15 and day 30 of a pilot, review results and adjust settings if needed, followed by ongoing account support covering ROI reporting and access to help once the initial rollout is done.
Vendors like Skima AI structure onboarding as a 30-day pilot, with weekly ROI reports and checkpoints at day 15 and day 30 tracking time-to-screen, interview rate, and hiring manager response. Setup support covers connecting your ATS, configuring match score and reason fields, and testing the connection before turning on automatic rediscovery for every future job.
Before signing with any vendor, ask specifically who handles setup, how long onboarding typically takes for your specific ATS, and what ongoing support looks like once the initial pilot period ends.