Home Answer Hub Talent Rediscovery What should I ask a vendor before buying talent rediscovery software?
What should I ask a vendor before buying talent rediscovery software?
September 11, 2026 
Reenal Rawal
Senior TA Specialist, HR MBA
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With 5+ years of experience refining recruitment and hiring, I ensure every answer is clear, accurate, and actionable, helping HR leaders and hiring teams trust and apply what they read.
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Before buying talent rediscovery software, ask about data security, integration effort, matching accuracy, and what happens if you decide to cancel. These four areas cover most of the risk in adopting a new recruiting tools, and a vendor's answers reveal whether they have thought through real customer concerns.
Ask these specific questions:
- How is candidate data protected? Confirm encryption in transit and at rest, a signed Data Processing Agreement, and independent certifications like SOC 2.
- How does the tool connect to my ATS? Ask exactly which ATS platforms the software supports, whether integration requires coding, and how long setup typically takes.
- How is match accuracy explained? A trustworthy tool shows you why a candidate matched, with evidence tied to skills and experience, not just an unexplained score.
- Is there a free trial or pilot period? Test the tool against your own database before committing to a contract.
- Does a human make the final hiring decision? No automated rejection should happen without a person reviewing the result, both for fairness and for compliance with laws like NYC Local Law 144.
- What happens to my data if I cancel? Ask directly whether your candidate data gets deleted, returned, or retained after you stop paying.