BambooHR Reviews 2025: Features, Pricing, Cons & Competitors

Did you know that 77% of organizations rely on HR software to improve efficiency? However, the HR software market is projected to reach $43.29 billion by 2028. With businesses rapidly adopting HR recruitment software like BambooHR.

While BambooHR is known for its comprehensive HR features like reporting, payroll, performance tracking and ATS some businesses may seek alternatives that offer more scalability, advanced reporting, or tailored solutions. 

In this BambooHR reviews guide, we will explore BambooHR's core features, benefits, pros, cons, and areas where it lacks. This BambooHR Review will help startups or growing companies decide if BambooHR is the right employee management tool for them.

What is BambooHR?

BambooHR was established in 2008, it is a comprehensive HR recruitment software that helps small and medium-sized businesses manage employee data, hiring processes, and overall HR operations. BambooHR serves companies worldwide and has its headquarters in Lindon, Utah, USA. 

BambooHR simplifies HR by providing a unified platform that integrates best-in-class solutions, eliminating the pain of siloed systems and disconnected workflows. 

It includes tools for recruitment, onboarding, performance management, and employee engagement, which make HR tasks easier and more organized. BambooHR, known for its user-friendly interface, is popular among businesses looking to simplify their HR processes.

With features that manage employee data, streamline hiring and onboarding, and simplify payroll and benefits administration, it centralizes all essential HR functions in one place. 

Besides this, the platform has developedadding new features to meet contemporary HR requirements, such as automated workflows, electronic signatures, and AI-powered support.

Detailed Features of BambooHR 

Here are the complete features of BambooHR that you must know before purchasing:

1. Hiring & Onboarding

BambooHR simplifies recruitment with its Applicant Tracking System (ATS), managing job postings, applications, and interviews. The New Hire Onboarding feature streamlines employee induction with checklists and e-signatures. The offboarding tools ensure a smooth exit while maintaining compliance.

2. HR Data & Reporting

BambooHR’s HR reporting tool gives real-time insights and analytics for data-driven decisions. It has customizable reports on employee performance, turnover, payroll, and compliance for better workforce planning. Visual dashboards help HR teams identify trends and improve areas.

3. Payroll, Time & Benefits

BambooHR integrates payroll processing to reduce errors and ensure timely payments. The Time Tracking tool accurately records employee work hours, whereas PTO Tracking handles leave requests. It also includes Benefits Administration to simplify enrollment and tracking. 

4. Employee Experience

BambooHR offers tools that promote engagement and satisfaction like self-service portals, employee surveys, and feedback tools that empower employees to manage their information and voice their concerns. The platform also supports employee recognition and wellness initiatives to improve workplace morale.

5. Performance Management

BambooHR comes under a comprehensive talent management system because its performance management features simplify goal setting, feedback collection, and performance evaluations. Moreover, managers can use simple templates to schedule regular check-ins, set individual development goals, and track employee progress. 

6. Employee Database Software

BambooHR provides a centralized employee database management software that securely stores and organizes workforce information. HR teams can easily access, update, and manage records, reducing paperwork. The system includes customizable fields, document storage, and role-based access for security.

7. Employee Self-Service

The platform empowers employees with self-service capabilities, enabling them to update personal information, view benefits, and manage time-off requests without HR intervention. 

8. Application Tracking System (ATS)

BambooHR’s Applicant Tracking System (ATS) makes hiring easier by helping recruiters find and hire top talent efficiently. It offers organized applicant data, automated communication, and customizable offer letters to improve the candidate experience.

9. Document Management

BambooHR has a centralized system for HR teams to securely store, organize, and share important documents like policies and compliance forms.

10. Compliance Management

The platform helps with labor law compliance by tracking employee certifications, managing training sessions, and providing audit-ready reports to reduce risks.

11. Automated Email Alerts

BambooHR provides automated email notifications for tracking important dates, compliance deadlines, and employee milestones. This feature helps businesses stay organized and reduces the chances of missing critical HR tasks.

12. Electronic Signatures

BambooHR’s electronic signature feature enables employees and HR teams to sign documents digitally. It supports secure, legally binding approvals for contracts, policies, and onboarding forms. By reducing paperwork, this feature helps businesses manage documents efficiently and maintain compliance.

13. Ask AI Assistant

BambooHR’s Ask AI Assistant is a smart tool that provides quick answers to HR questions. It helps HR teams and employees find information about policies, payroll, and time-off balances easily. This feature automates responses to common queries and lightens the HR staff's workload.

14. Point-in-Time Reporting

HR teams can examine workforce trends over time by using BambooHR's historical employee insights. By providing a snapshot of historical employee data, this feature helps in workforce planning, compliance audits, and decision-making. 

15. Payroll Change Reports

Payroll change report features of BambooHR help HR teams monitor pay period changes, salary adjustments, and deductions in real time. This ensures payroll accuracy and helps businesses maintain financial transparency.

16. iCalendar Feeds

HR schedules can be synchronized with external calendars such as Google Calendar and Outlook using BambooHR. This guarantees improved time-off tracking, meeting coordination, and planning for managers and staff alike. 

BambooHR Pricing

BambooHR offers a 7-day free trial program to its users. However, talking about the pricing of BambooHR it offers three plans i.e. core, pro, and elite. However, the pricing of BambooHR is hidden. So to get the quote businesses have to contact their customer support team.  

BambooHR Customer Support

BambooHR’s customer support team is available Monday to Friday from 6 AM to 6 PM MT to assist with user queries and concerns. Here are the two ways through which users can connect with the BambooHR customer support team:

• BambooHR Customer Service Number: 1-866-387-9595.
• BambooHR Customer Support Email Address: support@bamboohr.com.

BambooHR Integrations

BambooHR integrates with over 125+ applications including applicant tracking, payroll, benefits administration, etc. Some of the platforms Bamboo HR offers integration are Slack, Checkr, Deel, Lattice, Indeed, Gifted, JazzHR, 15five, etc.

✅ Pros of Using BambooHR

According to the customer reviews these are the pros of BambooHR:

• Automated Processes Enhance Efficiency: Users say BambooHR automates many HR processes, saving time and helping HR manage workloads better.
• Positive Company Culture and Support: BambooHR is known for its positive company culture, which shows in its helpful customer support team and user experience.
• Comprehensive Employee Database: The platform is a central place for employee information, simplifying the management and access of employee records for HR.
• Customizable Performance Management: BambooHR provides customizable performance management tools for tailored and effective employee evaluations.
• Mobile Accessibility: BambooHR offer mobile app  for HR tasks, improving flexibility and accessibility for users. ​

❌ Cons of Using BambooHR

As per the reviews given by customers, these are the cons of BambooHR:

• Pricing Transparency: The pricing of BambooHR is not transparent. Therefore, users have to contact their customer support team for details. 
• Advanced Features at Additional Costs: Some advanced functionalities may come at an extra cost, which could be a consideration for budget-conscious organizations.​
• Limited Benefits Administration: Some users noted that BambooHR's benefits administration is developing, needing extra solutions for full management. ​

Top BambooHR Alternative

BambooHR is a complete HR platform that includes features such as employee database management, performance management, electronic signatures, etc. It's a solid choice for handling everyday HR tasks, but some modern businesses may find it lacking in advanced features.

That's where competitors like Skima AI step in. With smart tools like AI-driven candidate matching scores and a resume parser, Skima AI makes recruitment faster and more accurate, giving businesses an edge in finding the right talent.
 

How BambooHR Can Help Your Recruitment Process?

BambooHR simplifies recruitment by providing an Applicant Tracking System (ATS) that enables businesses to manage job postings, track candidates, and schedule interviews. The system includes a centralized database in which recruiters can easily store and access candidate information.

Automated workflows reduce manual effort in screening and onboarding, resulting in a more efficient hiring process. Furthermore, its collaborative hiring features enable teams to provide feedback and communicate about candidates in real-time. 

BambooHR offers a structured, user-friendly solution for small and medium-sized businesses that improve hiring efficiency without the complexity of enterprise-level systems.

Why BambooHR Can Be a Bad Fit for Your Business?

Despite being a comprehensive HR solution, BambooHR might not be the ideal choice for large or rapidly expanding businesses that need advanced hiring features. 

BambooHR has integrated artificial intelligence (AI) features to improve HR tasks. Such as, BambooHR's AI Assistant addresses common employee questions about policies and benefits, freeing HR teams for strategic work. However, the Applicant Tracking System (ATS) does not state AI features for candidate sourcing or matching.

Its applicant tracking system is less effective for high-volume hiring since it lacks AI-driven candidate matching, resume parsing, and intelligent search. Additionally, as per users flexibility may be limited by its limited workflow customizations and integrations, particularly for companies that use multiple HR tools. 

BambooHR might not offer the depth necessary if you require a hiring process that is more automated and data-driven. Companies looking for a fully AI-powered, customizable ATS with seamless integration with other HR, HRIS software might find platforms like Skima AI a better alternative of BambooHR. 

Research Methodology

We gathered information from various BambooHR reviews online, read multiple articles, and solicited real user feedback to create the BambooHR review for readers.

These are the parameters we used when researching BambaooHR and writing a good review of Bamboo HR:

• Data Collection & Sources: We gathered information from BambooHR’s website, product documents, and demo trials to learn about its features. We also looked at third-party reviews, customer testimonials, and industry reports for unbiased insights, and compared it with other ATS platforms.
• Feature Analysis & Testing: We explored BambooHR’s AI-driven recruitment tools, automation features, and other functions to assess their effectiveness. 
• Testing: We examined the user interface, customization, and integration options. Through testing, we evaluated how BambooHR simplifies hiring and enhances candidate management, including unique features that distinguish it from traditional ATS platforms.
• User Experience & Customer Feedback: To understand real-world usability, we analyzed user reviews from platforms like G2, Capterra, and Trustpilot. We considered feedback on ease of use, performance, and customer support to gauge user satisfaction. This helped us assess how well BambooHR meets recruiter expectations.
• Market Comparison & Final Evaluation: BambooHR was compared to the top ATS  to determine its and disadvantages. We considered pricing, scalability, and AI automation for a variety of business requirements. The strengths and weaknesses were compared to determines whether BambooHR is a good choice for modern recruitment teams.

Summary: Is BambooHR the right fit for your company?

BambooHR’s Applicant Tracking System (ATS) assists businesses with job postings, resume tracking, and interview scheduling. However, it lacks AI features like intelligent candidate matching, advanced resume parsing, and deep search capabilities, affecting hiring efficiency. 

On the other hand, Skima AI's ATS provides an AI-driven candidate matching score, AI job description generator, advanced resume parsing, and smart search to help recruiters find talent fast. It features integrations, automated workflows, and predictive analytics for better hiring choices. 

Skima AI, unlike BambooHR, uses advanced automation to streamline the entire recruitment process. Hence, if you’re looking for a BambooHR alternative with advanced AI features, check out Skima AI for improved hiring solutions. 

Frequently Asked Questions

1. Is BambooHR reliable?

Yes, BambooHR is reliable because it has a user-friendly interface, automated workflows, and strong customer support. It handles HR tasks like payroll, onboarding, and employee management efficiently.

2. What are the disadvantages of BambooHR?

BambooHR’s pricing isn’t transparent, requiring users to contact sales for a quote. It also lacks advanced AI features for resume parsing, candidate matching, etc

3. Is BambooHR expensive?

BambooHR's pricing is based on business size and needs, but the exact costs are not disclosed. Users may find that advanced features incur additional costs. Contact sales to get a quote.

4. What are the benefits of BambooHR?

BambooHR simplifies HR tasks with automated workflows and a centralized employee database. Its ATS manages recruitment, while electronic signatures and self-service portals boost efficiency.