Job Descriptions/ Case Manager

Case Manager Job Description Template: Duties, Skills, Education & Salary

Case managers are essential for coordinating care services that meet individual client needs. They assess, plan, and track support programs in healthcare, social services, education, and mental health. Case managers partner with clients, families and teams to ensure people get the right help.

Use our customizable and updated case manager job description template. It covers key responsibilities, qualifications, education requirements, and salary insights. Simplify your job posting today.

May 27, 2025

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Case Manager Job Description Template

Job Title: Case Manager

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: [Program Director / Clinical Supervisor / Department Head]

About the Role

We are seeking a dedicated and organized Case Manager to join our team. In this role, you will be responsible for assessing clients' needs, developing individualized care plans, and coordinating services to support their well-being. The ideal candidate will possess strong communication skills, a compassionate approach, and the ability to navigate complex systems to advocate effectively for clients.

Case Manager Responsibilities and Duties

  • Conduct comprehensive assessments to determine clients' needs and eligibility for services.
  • Develop, implement, and monitor individualized care plans in collaboration with clients and service providers.
  • Coordinate and facilitate access to healthcare, social services, housing, education, and employment resources.
  • Advocate for clients to ensure they receive appropriate services and support.
  • Maintain accurate and up-to-date case records, documentation, and reports.
  • Monitor clients' progress and adjust care plans as necessary to achieve desired outcomes.
  • Collaborate with multidisciplinary teams, community organizations, and stakeholders to provide holistic care.
  • Ensure compliance with legal, ethical, and organizational standards and policies.

Case Manager Qualifications and Skills

  • Strong interpersonal and communication skills.
  • Ability to work independently and manage a diverse caseload.
  • Proficiency in case management software and Microsoft Office Suite.
  • Knowledge of community resources and social service systems.
  • Empathy, cultural competence, and a client-centered approach.
  • Problem-solving and critical-thinking abilities.

Education and Experience Requirements

  • Bachelor’s degree in Social Work, Psychology, Nursing, or a related field (required).
  • Master’s degree in a related field (preferred).
  • Minimum of 2 years of experience in case management or a related area.
  • Relevant certifications (e.g., CCM, ACM) are advantageous.

Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.

Case Manager Average Salary

The estimated total pay for a Case Manager in the United States is approximately $61,805 per year, with an average base salary of $52,411 annually.

Hire the Right Case Manager Today

Hiring the right Case Manager is key for effective, client-centred care and smooth service coordination. A skilled Case Manager boosts client satisfaction, improves outcomes, and helps your organisation run more efficiently.

To streamline your candidate search, use Skima AI. Just type in a role, for example, “case manager with 3 years of experience in Chicago," and let the AI do the heavy lifting by ranking top candidates for you. With Skima AI, you can access millions of candidate profiles worldwide. Start your free trial now.

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Frequently Asked Questions

1. What is a Case Manager?

A Case Manager is a professional who coordinates and oversees individualized care plans. They make sure clients get the right services and support in healthcare, social services, or legal systems. This helps clients achieve the best outcomes.

2. What does a Case Manager do?

A Case Manager evaluates client needs and designs individual care plans. They coordinate services and keep track of progress. Acting as a bridge, they connect clients with service providers to ensure support is effective and resources are used efficiently.

3. What are the responsibilities of a Case Manager?

Responsibilities of a Case Manager include assessing clients, creating and putting care plans into action, working with service providers, tracking client progress, speaking up for clients' needs, and keeping accurate records to ensure comprehensive and effective care delivery.

4. How to hire a Case Manager?

To hire a Case Manager, first, define the role requirements. Then, post on job boards. Use platforms like Skima AI, which helps match candidates' skills to your needs quickly.