Dental Receptionist Job Description: Duties, Skills, Experience & Salary

Job Title: Dental Receptionist

Location: [Insert Location]

Job Type: [Full-time/Part-time/Contract]

Reports To: Office Manager / Practice Manager

About the Role

We are seeking a courteous and organized Dental Receptionist to join our dental practice. The ideal candidate will manage patient scheduling, greet patients, handle phone and email communications, and support billing and recordkeeping functions. Your role is vital in creating a welcoming environment and ensuring the dental office runs smoothly.

Key Responsibilities

• Greet patients warmly and assist with check-in and check-out procedures
• Schedule and confirm patient appointments using dental practice management software
• Answer phone calls and respond to patient inquiries professionally and promptly
• Maintain accurate patient records, including personal details and treatment histories
• Collect patient payments and process insurance claims or billing as needed
• Coordinate with dentists, hygienists, and office staff for appointment and treatment flow
• Manage office supplies inventory and order as necessary
• Ensure compliance with patient confidentiality and HIPAA regulations
• Handle administrative tasks such as filing, scanning, and correspondence

Required Skills and Qualifications

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency with dental practice management software and Microsoft Office
• Ability to multitask in a fast-paced environment
• Friendly and professional demeanor with a patient-focused attitude
• Basic knowledge of dental terminology and insurance processes is a plus

Education and Experience

• High school diploma or equivalent required
• Previous experience as a dental receptionist or in a customer service role preferred
• Familiarity with medical or dental office procedures is advantageous

Interested candidates should submit a resume and cover letter to [email protected] or contact us at +1 999999999 for more information.