Gas Service Representative Job Description: Duties, Skills, Education & Salary

Job Title: Gas Service Representative

Location: [Insert Location]

Job Type: [Full-time/Part-time/Contract]

Reports To: Utility Service Manager / Field Operations Supervisor

About the Role

We are looking for a dynamic Gas Service Representative to deliver exceptional support for gas utility customers. As the bridge between clients and reliable gas services, you’ll address inquiries, perform field tasks, and ensure safety compliance. This role requires technical knowledge, customer focus, and a safety-driven mindset.

Gas Service Representative Job Responsibilities and Duties

• Respond to customer inquiries about gas services, billing, and outages
• Perform field inspections, maintenance, and repairs on gas meters and lines
• Collaborate with utility teams to resolve service issues and coordinate repairs
• Conduct safety checks to ensure compliance with gas regulations
• Educate customers on safe gas usage and emergency procedures
• Document service calls, maintenance activities, and customer interactions
• Monitor and report potential gas leaks or hazardous conditions
• Align service efforts with utility standards and customer satisfaction goals
• Communicate service updates and safety information to customers and supervisors

Gas Service Representative Qualifications and Skills

• Strong problem-solving and technical abilities
• Basic understanding of gas utility systems and safety protocols
• Excellent customer service and interpersonal skills
• Experience with utility service tools and diagnostic equipment
• Ability to work in field conditions and handle emergency situations
• Strong communication and documentation skills
• Safety-conscious and detail-oriented approach

Education and Experience Requirements

• High school diploma or equivalent; technical training in gas utilities preferred
• 1+ years of experience in utility services, customer service, or related roles
• Experience performing field maintenance or gas system inspections
• Valid driver’s license and clean driving record
• Certifications in gas safety or utility operations (e.g., OSHA, NGA) are a plus

To apply, send your resume and a brief cover letter explaining your gas service experience. Email your application to [email protected] or call +1 999999999 for more information.