Job Descriptions/ Medical Administrative Assistant

Medical Administrative Assistant: Duties, Skills & More

Medical Administrative Assistants are the backbone of healthcare offices, ensuring that administrative tasks run smoothly. They schedule appointments, manage patient records, handle billing, and act as a bridge between patients and healthcare providers.

Use this professionally written job description to attract top-tier Medical Administrative Assistants with the right blend of organizational, technical, and communication skills.

Jun 5, 2025

Medical Administrative Assistant Job Description Template

Job Title: Medical Administrative Assistant

Location: [Insert Location]

Job Type: [Full-time/Part-time/Contract]

Reports To: Office Manager / Practice Administrator / Physician

About the Role

We are seeking a detail-oriented and compassionate Medical Administrative Assistant to join our healthcare team. In this role, you will handle a variety of clerical tasks that support patient care delivery, from managing front-desk operations to maintaining accurate medical records.

The ideal candidate has excellent communication skills, a solid understanding of medical terminology, and experience with electronic health records (EHR) systems.

Medical Administrative Assistant Responsibilities and Duties

Greet patients, answer phones, and schedule appointments
Maintain and update patient records using EHR software
Verify insurance information and process billing or co-payments
Prepare medical charts, forms, and documents
Coordinate communication between patients, physicians, and staff
Handle incoming and outgoing correspondence (emails, faxes, mail)
Assist in inventory and supply management for the front office
Ensure patient confidentiality and HIPAA compliance
Manage office supplies and perform general clerical tasks

Medical Administrative Assistant Skills and Qualifications

Strong written and verbal communication skills
Proficiency in using EHR systems (e.g., Epic, Cerner, Meditech)
Familiarity with medical billing and insurance processes
Excellent organizational and multitasking abilities
Understanding of medical terminology and office procedures
Professional, friendly, and patient-focused demeanor
Ability to handle confidential information with discretion
Basic proficiency in Microsoft Office (Word, Excel, Outlook)

Education and Experience Requirements

High school diploma or GED required
Completion of a medical administrative assistant certificate program preferred
1–2 years of experience in a medical office or healthcare setting
Certification such as CMAA (Certified Medical Administrative Assistant) is a plus
Working knowledge of HIPAA and patient privacy regulations

Interested applicants may submit their resume and cover letter to [email protected] or call us at +1 999999999 for more information.

Medical Administrative Assistant Salary

In the United States, Medical Administrative Assistants earn between $36,000 and $49,000 per year on average, depending on location, experience, and certifications.

Hire the Right Medical Administrative Assistant Today

A skilled Medical Administrative Assistant keeps your practice running efficiently while enhancing the patient experience. Use this job description to attract dependable candidates with healthcare office experience.

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