Patient Access Representative Job Description: Duties, Skills, Education & Salary

Job Title: Patient Access Representative

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: Patient Access Supervisor / Front Desk Manager

About the Role

We are seeking a detail-oriented and compassionate patient access representative to join our healthcare facility. You will be responsible for registering patients, verifying insurance information, collecting payments, and supporting administrative processes. Your work ensures smooth patient flow and efficient front-office operations.

Patient Access Representative Responsibilities and Duties

• Greet and check in patients in a friendly and professional manner
• Register patient information accurately in the system
• Verify insurance coverage and obtain prior authorizations as needed
• Schedule and reschedule appointments
• Collect co-pays, deductibles, and other fees
• Answer incoming calls and respond to patient inquiries
• Maintain confidentiality of patient records in compliance with HIPAA
• Coordinate with clinical staff to support patient needs and scheduling

Patient Access Representative Qualifications and Skills

• Excellent communication and customer service skills
• Strong attention to detail and data accuracy
• Familiarity with electronic health records (EHR) and scheduling software
• Ability to multitask and remain calm in busy or stressful situations
• Basic understanding of medical insurance and billing processes
• Bilingual language skills (optional, but preferred)

Education and Experience Requirements

• High school diploma or equivalent required
• Associate degree or certification in healthcare administration preferred
• 1–2 years of experience in a medical front desk or registration role

If this sounds like your kind of opportunity, send us your resume and a short note about your relevant experience. Case studies or examples? Ready to join the team? Send your application to [email protected] or reach out at +1 999999999.