Patient Care Coordinator Job Description: Duties, Skills, Education & Salary

Job Title: Patient Care Coordinator

Location: [Insert Location]

Job Type: [Full-time/Part-time/Contract]

Reports To: Clinical Manager / Practice Administrator

About the Role

We’re looking for a dynamic Patient Care Coordinator to streamline patient experiences and support healthcare delivery. As the bridge between patients and providers, you’ll manage care plans, facilitate communication, and ensure seamless service. This role requires empathy, organization, and a patient-focused mindset.

Patient Care Coordinator Job Responsibilities and Duties

• Coordinate patient care plans, including scheduling appointments and follow-ups
• Communicate with patients, families, and providers to ensure care continuity
• Collaborate with clinical staff to address patient needs and concerns
• Manage patient records and documentation using electronic health record (EHR) systems
• Assist with insurance verification, referrals, and pre-authorizations
• Monitor patient satisfaction and resolve issues promptly
• Stay updated on healthcare policies, insurance regulations, and care protocols
• Align coordination efforts with practice goals and patient outcomes
• Provide updates and reports to clinical and administrative teams

Patient Care Coordinator Qualifications and Skills

• Strong organizational and multitasking abilities
• Deep understanding of patient care processes and healthcare systems
• Excellent proficiency with EHR systems and medical office software
• Experience in patient advocacy and care coordination
• Ability to handle sensitive information with confidentiality
• Strong communication and interpersonal skills
• Patient-centric and problem-solving approach

Education and Experience Requirements

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Healthcare Administration or related field preferred
• 2+ years of experience in patient coordination, medical office, or related roles
• Familiarity with medical terminology and insurance processes
• Proven success in improving patient satisfaction or care efficiency
• Certifications like CMAA (Certified Medical Administrative Assistant) or CPCC (Certified Patient Care Coordinator) are a plus

To apply, send your resume and a brief cover letter explaining your patient care coordination experience. Email your application to [email protected] or call +1 999999999 for more information.