Job Descriptions/ Receptionist

Receptionist Job Description Template: Duties, Skills, Education & Salary

Receptionists are the first point of contact for visitors and callers. They play a key role in making a good impression of the organisation. They manage front desk operations and handle inquiries. They also direct guests and perform various administrative tasks.

Use our customizable and job-post-ready receptionist job description template. It includes responsibilities, qualifications, educational requirements, and salary insights. Simplify your job posting.

May 27, 2025

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Receptionist Job Description Template

Job Title: Receptionist

Location: [Insert Location]

Job Type: [Full-time/Part-time]

Reports To: Office Manager / Administrative Supervisor

About the Role

We are seeking a professional and personable receptionist to manage our front desk and provide exceptional administrative support. The ideal candidate will be the first point of contact for our company, offering administrative support across the organization. They will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Receptionist Responsibilities and Duties

  • Greet and welcome guests as they arrive at the office
  • Answer, screen, and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Receptionist Qualifications and Skills

  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g., fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Education and Experience Requirements

  • High school degree; additional certification in Office Management is a plus
  • Previous experience in a receptionist or administrative role preferred

Submit your resume and a concise cover letter explaining why you’re a great fit. If possible, include examples of past work or results that reflect your skills. To apply, email your resume to [email protected] or call us at +1 999999999 for more details.

Receptionist Average Salary

The estimated total pay for a Receptionist in the United States is $41,453 per year, with an average base salary of $37,903 per year.

Hire the Right Receptionist Today

Hiring the right receptionist is crucial for handling clients, welcoming customers, and ensuring smooth paperwork. A skilled receptionist reduces errors, increases efficiency, and helps build customer trust in your organisation.

To speed up your candidate search, use Skima AI to find the ideal candidates for your needs. Simply enter what you're looking for, such as "receptionist with 4 years of experience in New York", and its AI search feature will scan millions of profiles, then rank the best ones for you. Start your free trial now.

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Frequently Asked Questions

1. What is a receptionist?

A receptionist is the first person visitors meet in an organisation. They greet guests, manage the front desk, and handle administrative tasks. This helps keep daily operations running smoothly.

2. What does a receptionist do?

Receptionists manage the front desk, greeting visitors, answering calls, scheduling appointments and performing administrative tasks that support organizational efficiency.

3. What are the responsibilities of a receptionist?

Receptionists are responsible for welcoming visitors, managing communications, scheduling appointments, maintaining records, and ensuring the reception area is organized and presentable.

4. How to hire a receptionist?

To hire a receptionist, first, list the role's requirements and skills. Then, use platforms like Skima AI to find and connect with qualified candidates who fit your needs.