Trakstar Hire is a cloud-based talent management platform that powers hiring, onboarding, performance management, and employee development in a single ecosystem.
However, Trakstar may not be the best fit for high volume recruiting operations or organizations requiring advanced AI-powered candidate screening.
Our research team invested over 40 hours analyzing Trakstar's hiring capabilities, verified user reviews, pricing, and integrations. This Trakstar review reveals what makes it a solid choice and where you might need additional tools to fill gaps.
Why Trust Our Trakstar Review?
To provide an honest, research-backed Trakstar review, our team evaluated the Trakstar platform. Our review methodology includes:
- Official Product Analysis: Reviewed Trakstar's docs, hiring features, job board integrations, and capabilities from their website and guides.
- Verified User Reviews: Analyzed patterns from verified reviews on G2, Capterra, and others to find common pros and cons from real users.
- Role-Based Use Cases: Assessed how Trakstar serves recruiters, hiring managers, HR leaders, and talent acquisition teams across different company sizes.
- Feature vs. Real-World Performance: Cross-checked ad features with user experiences, focusing on search functionality, mobile use, and ease of integration.
- No Affiliate Bias: This review contains no affiliate links or paid placements. Our findings reflect independent research and authentic user feedback.
Trakstar Overview
Acquired by Mitratech in April 2023, Trakstar is a cloud-based HR talent management platform. The platform combines four interconnected modules: Hire (ATS), Learn (LMS), Perform (Performance Management), and Insights (Analytics).
Trakstar Hire specifically focuses on streamlining recruitment from job posting through offer acceptance. It integrates directly with major job boards (Indeed, LinkedIn, Google Jobs, Glassdoor, ZipRecruiter), making it easy to post and distribute openings widely.
The platform automates resume parsing, interview scheduling, and offer management, reducing manual administrative work.
What sets Trakstar apart is its ability to function as a complete talent management system rather than a standalone ATS. This makes it attractive for organizations seeking integration between hiring and performance management.
Key Trakstar Features
Below are the primary features verified from Trakstar’s official product pages:
- Performance Reviews (Custom cycles): Create recurring review cycles, automate reminders, and collect manager and peer input.
- 360° Feedback: Run multi-rater reviews to collect balanced feedback from peers, direct reports, and managers.
- Goal Setting & Tracking: Set SMART goals, align them to company objectives, and track progress over time.
- Engagement Surveys: Pulse and engagement surveys to capture workforce sentiment with departmental breakdowns.
- Trakstar Learn (LMS): Centralized course delivery, completion tracking, and reporting for onboarding and continuous learning.
- Applicant Tracking (Trakstar Hire): Job posting, resume parsing, pipeline management, interview scheduling, and application tracking.
- Reporting & Analytics: Pre-built, exportable reports and dashboards for reviews, goals, and learning progress.
- Customizable Templates & Workflows: Tailor review forms, scoring rubrics, and approval flows to match your HR processes.
- APIs & Webhooks: Connect to other systems for real-time syncs and data push/pull. Useful for integrations and automations.
Trakstar Pricing
Trakstar does not publish detailed pricing for Perform, Learn, or the full platform. Pricing varies significantly based on the number of users, the modules selected, customizations needed, level of customer support, and integration requirements.
Most customers implement the platform modularly, starting with Hire and expanding to other modules over time.
Pros and Cons of Trakstar
Here are the main strengths noted by verified users on review platforms:
- Robust Performance Workflows: Automated review cycles, reminders, and templates streamline HR tasks and standardise appraisals across teams.
- Built-in LMS (Trakstar Learn): The learning module supports course delivery, tracks completions, and provides reporting, making onboarding and compliance easier without extra tools.
- Customisable Review Forms: Flexible templates and scoring help align reviews with competency models, supporting 360° feedback and manager assessments.
- Strong Training Resources: Users praise Trakstar Academy and onboarding support for speeding up rollouts and helping teams quickly learn features and resolve early issues.
- Good Value for Smaller Organisations: Reviewers highlight solid value for features, particularly for small and mid-sized companies handling annual reviews and goals.
While Trakstar is used widely, verified users frequently report these common limitations:
- Pricing Transparency: Trakstar doesn’t list prices. Buyers must contact sales for quotes, making quick comparisons and budget planning harder.
- Support Inconsistency: Some users praise onboarding, but others face slow responses, high account manager turnover, and unresolved issues.
- Limited Advanced ATS Features: Trakstar Hire meets basic ATS needs but lacks advanced sourcing automation, marketplace connectors, and rediscovery tools found in larger ATS systems.
- Concurrency & Customisation Limits: Some reviewers want more flexibility to run multiple review processes at once and better options for goal progress and customisation.
- Occasional Browser / UX Glitches: Some users report browser compatibility issues, navigation quirks, or UI rough edges that occasionally disrupt the review process.
How Can Integrating Skima AI Handle Trakstar Limitations?
Skima AI is an intelligence layer on top of your ATS and talent systems. When integrated with Trakstar Hire, Skima AI delivers explainable AI match scores, a candidate shortlist, and manager collaboration without changing native workflows.
The integration writes match scores and reasons back into Trakstar as activity notes and tags, enabling quick filtering and audit trails.
Key benefits of integrating Skima AI with Trakstar:
- Explainable Match Scores (0–100): Attach a clear score and reasons to each candidate record for faster shortlisting.
- Manager-friendly Shortlists: Generate secure shortlist links that managers review (Approve / Skip / Maybe) and send feedback directly back to Trakstar.
- Talent Rediscovery: Scan past applicants and pipeline candidates to surface hidden fits for open roles automatically.
- Writes Back to Trakstar Records: Activity notes, tags (e.g., “SKIMA Screened”), and optional stage updates keep all signals inside Trakstar.
- Measurable Impact: Pilots report faster screening, higher interview yield from top candidates, and improved hiring manager satisfaction.
Who Should Consider Trakstar?
Trakstar is the right choice for:
- Mid-market organizations (50-1,000+ employees) looking for an integrated talent management platform.
- Companies hiring 5-30 people per month that need streamlined processes but aren't overwhelmed by volume.
- Organizations that want to unify hiring, performance management, and learning in a single system.
Who Should Avoid Trakstar?
Trakstar may not be the best fit if:
- You're hiring at high volume (100+ people monthly) and need optimized workflows for mass recruiting.
- Your primary need is advanced learning and development. Standalone LMS platforms offer more sophisticated features.
- You require built-in compensation management, equity tracking, or salary benchmarking.
- You need native mobile-first tools for field recruiting or on-the-go candidate management.
Summary
As this Trakstar review found, it offers robust, user-friendly performance management, an LMS for learning, and a straightforward ATS for hiring. It features polished review cycles, 360-degree feedback, and training tools that enhance manager adoption and employee growth.
Users highlight its ease of use, configurable templates, and helpful support. However, for transparent pricing, advanced sourcing automation, or extensive plug-and-play integrations, you may need extra tools. Adding an intelligence layer like Skima AI proves to be beneficial.
Skima AI provides explainable AI match scoring, shortlist collaboration, and candidate rediscovery within Trakstar Hire. This leads to faster screening, clearer decisions, and better alignment between recruiters and hiring managers without disrupting your workflows.
To scale hiring while keeping Trakstar at the centre, try the Skima AI + Trakstar integration in a pilot. This will help you track time-to-screen and improve shortlist quality.
Frequently Asked Questions
1. What is Trakstar?
Trakstar is a cloud HR platform that handles performance management, learning (LMS), and applicant tracking. It centralizes reviews, 360° feedback, goal tracking, and training for small-to-mid companies seeking structured talent processes.
2. Is Trakstar legit?
Yes, Trakstar is a legitimate HR software vendor used by thousands of organizations for performance management, learning, and hiring. Verified reviews show consistent product delivery, support resources, and practical customer implementations across industries.
3. How much does Trakstar cost?
Trakstar does not publish public list prices. Pricing is provided via custom quotes based on modules, employee count, and implementation. Contact sales for a demo and tailored pricing information and timelines.
4. Can Trakstar integrate with other HR tools?
Yes, Trakstar supports APIs, webhooks, and standard integrations to sync HRIS, payroll, and SSO. Some connectors are native; others require API work or middleware for deep two-way synchronization.
5. How does Trakstar and Skima AI improve hiring together?
Integrating Skima AI with Trakstar accelerates screening by adding explainable match scores, shortlist recommendations, and candidate rediscovery. Recruiters see ranked candidates with rationale, improving quality-of-hire and faster, auditable decisions.
6. Can Skima AI work inside Trakstar Hire to shortlist candidates?
Yes, Skima AI connects to Trakstar Hire to scan applications, tag candidates, and write match reasons back into candidate records. This preserves Trakstar workflows while surfacing higher-fit talent for interviews.
