Job Descriptions/ Mail Carrier

Mail Carrier Job Description: Duties, Skills, Education & Salary

A mail carrier delivers letters and packages to homes and businesses along designated routes, ensuring timely and accurate service. They sort mail, collect outgoing items, and may obtain signatures for registered or certified deliveries.
 

Use our customizable and updated mail carrier job description template. It covers key responsibilities, qualifications, educational requirements, and salary insights. Simplify your job posting today.

Jun 5, 2025

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Mail Carrier Job Description Template

Job Title: Mail Carrier

Location: [Insert Location]

Job Type: [Full-time/Part-time/Contract]

Reports To: Postmaster / Postal Supervisor

About the Role

We’re looking for a reliable Mail Carrier to ensure timely and accurate delivery of mail and packages. As the bridge between our postal service and the community, you’ll provide essential services with professionalism and efficiency. This role requires physical stamina, customer focus, and a commitment to reliability.

Mail Carrier Job Responsibilities and Duties

  • Sort and organize mail and packages for delivery routes
  • Deliver mail and packages to residential and business addresses on assigned routes
  • Collaborate with postal staff to ensure accurate and timely processing of mail
  • Collect outgoing mail and payments for postage or services
  • Maintain accurate delivery records and report issues or irregularities
  • Interact with customers, addressing inquiries or providing delivery updates
  • Stay updated on postal regulations, safety protocols, and route changes
  • Align tasks with service standards and customer satisfaction goals
  • Communicate delivery challenges or customer feedback to supervisors

Mail Carrier Qualifications and Skills

  • Strong time-management and organizational abilities
  • Basic knowledge of postal operations and delivery procedures
  • Excellent proficiency in navigating routes and handling mail equipment
  • Experience in delivery, customer service, or physically demanding roles
  • Ability to work outdoors in various weather conditions and lift heavy loads
  • Strong communication and customer service skills
  • Dependable and detail-oriented approach

Education and Experience Requirements

  • High school diploma or equivalent required
  • 6+ months of experience in delivery, postal, or related roles preferred
  • Valid driver’s license and clean driving record (if driving delivery vehicles)
  • Familiarity with postal regulations or safety standards
  • Training in postal operations or customer service is a plus

To apply, send your resume and a brief cover letter explaining your delivery or customer service experience. Email your application to [email protected] or call +1 999999999 for more information.

Mail Carrier Average Salary

In the U.S., Mail Carriers typically earn between $57,870 and $65,000 per year, depending on experience, location, and employer (e.g., USPS vs. private carriers). Union benefits or overtime may increase earnings. 

Hire the Right Mail Carrier Today

A comprehensive Mail Carrier job description is your first step in hiring. It helps attract dependable professionals who ensure timely deliveries, provide excellent service, and strengthen community connections.

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Frequently Asked Questions

1. What is a mail carrier?

A mail carrier, also known as a postal carrier or letter carrier, is a postal employee who delivers mail and packages to homes and businesses along designated routes.

2. What does a mail carrier do?

A mail carrier sorts incoming mail, loads it into a delivery vehicle or mailbag, and delivers letters, packages, and registered mail to recipients. They also collect outgoing mail and may obtain signatures for certain deliveries.

3. What are the responsibilities of a mail carrier?

Mail carriers are responsible for sorting mail, delivering it accurately and promptly, collecting outgoing mail, obtaining necessary signatures, and ensuring the security and confidentiality of the mail. They must also adhere to postal regulations and safety procedures.

4. How to hire a mail carrier?

To hire a qualified mail carrier, seek individuals with strong organizational skills, physical stamina, and attention to detail. Skima AI simplifies the hiring process by providing access to pre-screened candidates and intelligent matching tools tailored to your requirements.