Mail Carrier Job Description: Duties, Skills, Education & Salary
A mail carrier delivers letters and packages to homes and businesses along designated routes, ensuring timely and accurate service. They sort mail, collect outgoing items, and may obtain signatures for registered or certified deliveries.
Use our customizable and updated mail carrier job description template. It covers key responsibilities, qualifications, educational requirements, and salary insights. Simplify your job posting today.
Jun 5, 2025
Mail Carrier Job Description Template
Job Title: Mail Carrier
Location: [Insert Location]
Job Type: [Full-time/Part-time/Contract]
Reports To: Postmaster / Postal Supervisor
About the Role
We’re looking for a reliable Mail Carrier to ensure timely and accurate delivery of mail and packages. As the bridge between our postal service and the community, you’ll provide essential services with professionalism and efficiency. This role requires physical stamina, customer focus, and a commitment to reliability.
Mail Carrier Job Responsibilities and Duties
Sort and organize mail and packages for delivery routes
Deliver mail and packages to residential and business addresses on assigned routes
Collaborate with postal staff to ensure accurate and timely processing of mail
Collect outgoing mail and payments for postage or services
Maintain accurate delivery records and report issues or irregularities
Interact with customers, addressing inquiries or providing delivery updates
Stay updated on postal regulations, safety protocols, and route changes
Align tasks with service standards and customer satisfaction goals
Communicate delivery challenges or customer feedback to supervisors
Mail Carrier Qualifications and Skills
Strong time-management and organizational abilities
Basic knowledge of postal operations and delivery procedures
Excellent proficiency in navigating routes and handling mail equipment
Experience in delivery, customer service, or physically demanding roles
Ability to work outdoors in various weather conditions and lift heavy loads
Strong communication and customer service skills
Dependable and detail-oriented approach
Education and Experience Requirements
High school diploma or equivalent required
6+ months of experience in delivery, postal, or related roles preferred
Valid driver’s license and clean driving record (if driving delivery vehicles)
Familiarity with postal regulations or safety standards
Training in postal operations or customer service is a plus
To apply, send your resume and a brief cover letter explaining your delivery or customer service experience. Email your application to [email protected] or call +1 999999999 for more information.
Job Title: Mail Carrier
Location: [Insert Location]
Job Type: [Full-time/Part-time/Contract]
Reports To: Postmaster / Postal Supervisor
About the Role
We’re looking for a reliable Mail Carrier to ensure timely and accurate delivery of mail and packages. As the bridge between our postal service and the community, you’ll provide essential services with professionalism and efficiency. This role requires physical stamina, customer focus, and a commitment to reliability.
Mail Carrier Job Responsibilities and Duties
Sort and organize mail and packages for delivery routes
Deliver mail and packages to residential and business addresses on assigned routes
Collaborate with postal staff to ensure accurate and timely processing of mail
Collect outgoing mail and payments for postage or services
Maintain accurate delivery records and report issues or irregularities
Interact with customers, addressing inquiries or providing delivery updates
Stay updated on postal regulations, safety protocols, and route changes
Align tasks with service standards and customer satisfaction goals
Communicate delivery challenges or customer feedback to supervisors
Mail Carrier Qualifications and Skills
Strong time-management and organizational abilities
Basic knowledge of postal operations and delivery procedures
Excellent proficiency in navigating routes and handling mail equipment
Experience in delivery, customer service, or physically demanding roles
Ability to work outdoors in various weather conditions and lift heavy loads
Strong communication and customer service skills
Dependable and detail-oriented approach
Education and Experience Requirements
High school diploma or equivalent required
6+ months of experience in delivery, postal, or related roles preferred
Valid driver’s license and clean driving record (if driving delivery vehicles)
Familiarity with postal regulations or safety standards
Training in postal operations or customer service is a plus
To apply, send your resume and a brief cover letter explaining your delivery or customer service experience. Email your application to [email protected] or call +1 999999999 for more information.
Mail Carrier Average Salary
In the U.S., Mail Carriers typically earn between $57,870 and $65,000 per year, depending on experience, location, and employer (e.g., USPS vs. private carriers). Union benefits or overtime may increase earnings.
Hire the Right Mail Carrier Today
A comprehensive Mail Carrier job description is your first step in hiring. It helps attract dependable professionals who ensure timely deliveries, provide excellent service, and strengthen community connections.
To speed up your candidate search, use Skima AI to find the ideal candidates for your needs. Simply enter what you're looking for, such as "Mail Carrier with 1 year of experience in New York," and its AI search feature will scan millions of profiles, then rank the best ones for you. Start your free trial now.
A mail carrier, also known as a postal carrier or letter carrier, is a postal employee who delivers mail and packages to homes and businesses along designated routes.
2. What does a mail carrier do?
A mail carrier sorts incoming mail, loads it into a delivery vehicle or mailbag, and delivers letters, packages, and registered mail to recipients. They also collect outgoing mail and may obtain signatures for certain deliveries.
3. What are the responsibilities of a mail carrier?
Mail carriers are responsible for sorting mail, delivering it accurately and promptly, collecting outgoing mail, obtaining necessary signatures, and ensuring the security and confidentiality of the mail. They must also adhere to postal regulations and safety procedures.
4. How to hire a mail carrier?
To hire a qualified mail carrier, seek individuals with strong organizational skills, physical stamina, and attention to detail. Skima AI simplifies the hiring process by providing access to pre-screened candidates and intelligent matching tools tailored to your requirements.
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