isolved People Cloud is a comprehensive human capital management (HCM) platform. It combines payroll, HR, benefits, talent acquisition, and talent management in one product.
However, isolved might not be ideal for every company. Smaller teams or those needing highly specialized recruitment tools may find it too complex or expensive.
Our research team invested over 40 hours in reviewing product features, docs, verified user reviews, and integrations to give you an unbiased isolved review.
Why Trust Our isolved Review?
To keep this review honest, genuine, and detailed, our team evaluated the platform in-depth. Our review methodology includes:
- Official Product Analysis: Evaluated isolved’s HCM, talent acquisition, and talent management features directly from the official website and product documentation.
- Verified User Reviews: Analyzed patterns from verified reviews on G2, Capterra, TrustRadius, and SoftwareSuggest to identify real-world highlights and limitations.
- Role-Based Use Cases: Assessed value for founders, HR leaders, recruiters, and TA heads across payroll, hiring, and employee lifecycle workflows.
- Feature vs. Experience Validation: Cross-checked promised capabilities against actual user-reported performance and usability.
- Integration Readiness: Reviewed API, marketplace, and integration depth to understand how isolved works with modern recruiting tools like Skima AI.
Important: There are no affiliate links or paid placements influencing this view.
isolved Overview
isolved People Cloud is a fully integrated HCM platform that modernises HR operations for businesses of all sizes. It combines payroll processing, benefits administration, talent acquisition, workforce management, and employee development in one cloud environment.
With its focus on streamlining administrative tasks, isolved allows HR teams to move from repetitive work to strategic initiatives. It also helps to ensure compliance and accuracy throughout the entire employee lifecycle.
The platform caters to various industries, such as healthcare, hospitality, manufacturing, financial services, and professional services.
Key isolved Features
Below are the key capabilities we verified on isolved’s official website:
- People Cloud HCM: Centralized employee records and HR workflows that remove paper and reduce errors.
- Payroll & Tax Management: Automated payroll runs, tax filing and compliance tools, plus on-demand pay options. Good for companies needing accurate payroll at scale.
- Applicant Tracking (Talent Acquisition): Native ATS to post roles, screen applicants, and manage candidate workflows with configurable stages.
- Onboarding & Employee Lifecycle: Digital onboarding checklists, e-forms, and self-service to accelerate time-to-productivity.
- Talent Management (Share & Perform): Performance reviews, recognition, and goal-setting tools to track performance and engagement.
- Learning Management (Learn & Grow): Integrated LMS with curated course libraries and personalized learning paths for employee development.
- Workforce & Time Management: Time tracking, scheduling, and PTO management that feeds directly into payroll. Good for hourly and mixed workforces.
- Marketplace & Integrations: A marketplace and REST API allow partners and vendors to connect securely to People Cloud for data exchange and workflow automation.
- Security & Compliance: Built-in compliance tools and secure data handling are emphasized for risk mitigation and audit trails.
isolved HCM Pricing
isolved does not publish plans and pricing details on its website. Pricing is customized based on the products you choose, the number of employees, and any service bundles.
Pros and Cons of isolved HCM
Here are the key highlights of isolved that we found across verified reviews:
- Exceptional Customer Support: Users consistently highlight responsive support teams available via phone and email. Many mention monthly strategic check-ins to optimize their setup.
- Unified Platform Reduces Errors: By consolidating HR, payroll, benefits, and time tracking into one database, organizations eliminate duplicate data entry and version-control nightmares.
- Powerful Payroll Engine Saves Substantial Time: Users report processing monthly payroll in half the time compared to previous systems, with built-in tax compliance features.
- Highly Customizable Workflows and Reporting: isolved lets you build custom workflows specific to your business processes. The report writer tool enables HR teams to create virtually any report without developer involvement.
- User-friendly Employee Self-Service Reduces HR Workload: Employees appreciate the intuitive portal for managing benefits, reviewing pay stubs, updating addresses, and requesting time off.
Despite its strengths, users reported these limitations of isolved that you should consider:
- Complex Implementation and Onboarding: Sales often prioritize going live over full training, so teams discover key features months later, requiring extra time or paid services to optimize.
- Unreliable Mobile App Experience: Users report crashes, logouts, and bugs that disrupt mobile workflows, which are problematic for heavy mobile or shift-worker use.
- Limited Advanced Reporting: The report writer handles basic needs but struggles with complex, multi-entity reports and specific drill-downs without workarounds.
- Performance Slowdowns During Peak Usage: Payroll runs and peak activity can slow the system or cause outages, adding risk around critical payroll deadlines.
- Hidden Fees and Pricing Opacity: Additional modules, integrations, or services can significantly raise costs; request itemized pricing upfront.
How Can Integrating Skima AI Handle isolved Limitations?
Skima AI is an AI recruitment layer that connects with over 130 ATS, HRIS, and payroll systems, including the isolved connect. It works with isolved’s ATS to provide structured insights.
Skima AI’s integration uses REST APIs, webhooks, and field write-backs to embed match scores, evidence bullets, and tags into candidate records. This solves two common issues with isolved:
- Improved Screening & Discoverability: Skima AI's match scoring and evidence make shortlisting quicker and more consistent. This reduces the time spent on ATS screening.
- Smoother Integration and Automation: With isolved’s REST API and marketplace, Skima AI can add scores and notes to custom fields, stages, or comments easily. This cuts down on manual exports and data re-entry.
Practical benefits for recruiters and hiring managers:
- One-click shortlists with clear AI reasoning.
- Lower bias risk through transparent evidence and audit logs.
- Faster time to fill as high-quality candidates are identified automatically.
The integration usually needs API credentials and minor setup, like webhooks or scheduled polling.
Who Should Consider isolved?
isolved is ideal for:
- Mid-market companies looking for a unified HCM and payroll partner.
- Organizations that need integrated payroll, benefits, and talent tools and want fewer point products.
- HR teams planning to scale, who value configurability and marketplace integrations.
- Companies need strong payroll compliance and consolidated reporting across HR functions.
Who Should Avoid isolved?
isolved may not be the best fit for:
- Very small companies with basic payroll needs prefer low-touch, low-cost tools.
- Teams that require specific recruiting workflows, like heavy sourcing or multi-agency operations, should enhance isolved’s ATS with a recruitment layer, such as Skima AI.
- Buyers needing clear list prices upfront may experience slower custom quotes from isolved if they must compare public rates.
Final Verdict - Is isolved Right for You?
As this isolved review found, it is a unified, customer-focused HCM platform for businesses seeking to escape vendor fragmentation. Its payroll engine stands out; the support team is quick to respond, and the value for mid-market organisations is noteworthy. For small-to-mid-size businesses that value operational efficiency, isolved is a reliable option.
Yet, isolved falls short in talent acquisition. Its ATS handles basic hiring well but lacks the advanced AI candidate matching and analytics that modern recruiting demands. This is where Skima AI elevates isolved from a solid platform to an effective talent acquisition engine.
When you combine isolved's stable payroll, benefits, and HR operations with Skima AI's advanced candidate intelligence and recruitment automation, you get the best of both worlds.
You achieve operational excellence alongside strategic talent acquisition capabilities. For hiring leaders and TA teams, Skima AI significantly enhances your isolved experience.
isolved Frequently Asked Questions
1. What is isolved?
isolved is a cloud-based Human Capital Management (HCM) platform that combines payroll, HR, benefits, applicant tracking, timekeeping, and talent management to centralize employee data and automate payroll and HR workflows.
2. Is isolved legit?
Yes, isolved is an established HCM vendor with enterprise clients, decades of payroll experience, third-party reviews on G2 and Capterra, and SOC-compliant security practices, trusted and widely used by HR teams.
3. How much does isolved cost?
isolved pricing is customized. Costs depend on chosen modules, employee count, and services. Request a written quote from isolved sales to compare bundles and confirm any implementation or monthly fees.
4. Does isolved have an applicant tracking system (ATS)?
Yes, isolved includes a native applicant tracking system (ATS) for posting jobs, screening candidates, configuring hiring stages, and moving candidates into onboarding, designed to keep recruiting workflows inside the HCM.
5. Is isolved suitable for small businesses?
isolved best fits mid-market companies needing integrated payroll, benefits, and talent tools. Very small businesses may find its breadth excessive and should compare simpler payroll or standalone ATS options.
6. Can isolved integrate with Skima AI?
Yes, Skima AI can integrate with isolved via APIs or the marketplace to send match scores, evidence, and tags back into candidate records, improving screening speed, shortlist quality, and recruiter rediscovery.
